Rated 4.4 out of 5 by 59
Rated 5.0 out of 5.0 by salo123 Atendente no check-in
O funcionário que primeiramente nos atendeu no check-in foi extremamente arrogante. Além de não demonstrar recepção calorosa, mostrou uma intensa falta de comprometimento e vontade de nos atender. Por conta disso, a primeira impressão que tive do Hotel e da cidade foi que todas as pessoas fossem assim. Porém, no fim das contas, os demais funcionários foram bem mais receptivos. Infelizmente, a primeira impressão foi bem marcante.
January 25, 2016
Rated 2.0 out of 5.0 by SCIHG Comfortable bed but with some reservations.
I booked a night at the hotel. The hotel is newly build and is pleasant and very reasonably priced. The room was clean and staff were friendly.
I did however encounter some issues and one in particular was totally unexpected. Firstly, the checking took over 30 mins and I was the only customer. As a Spire member, I was told I'd receive an upgraded room, however there were no rooms cleaned despite plenty of availability but I was happy for the standard room that I booked.
Secondly, a more serious issue. The room they finally put me in was on the 6th floor. When I arrived at the room, I used my keycard to gain entry, I discovered there was someone already sleeping! He woke up, I apologised and made my way back to reception.
30 mins had passed before a replacement room was found for me, This time it was on the 1st floor. The room in question was clean but very noisy, I could barely sleep. There was a party in the neighbouring building and the music can be heard pretty loudly in the room.
Whilst the hotel is nice and value for money, be sure you insist on a room in the higher levels. Breakfast is good though and giving me a keycard for an occupied room is totally unforgivable!
January 19, 2016
Rated 5.0 out of 5.0 by Diego2787 Otimo Hotel
Minha estadia foi otima, Hotel muito bom e confortavel.
December 28, 2015
Rated 3.0 out of 5.0 by ENNIO EDU CAFÉ DA MANHÃ
O café da manhã deixa a desejar diante do porte do Hotel.
December 24, 2015
Rated 5.0 out of 5.0 HOTEL EXCELENTE !
HOTEL EXCELENTE PARA QUEM ESTÁ A TRABALHO E NECESSITA DE UM LOCAL PARA DESCANSAR COM CONFORTO.
ÓTIMAS ACOMODAÇÕES E EQUIPE DO STAFF MUITO ATENCIOSA.
QUARTO SUPER CONFORTÁVEL E LIMPO.
MINHAS NOITES DE SONO SÃO REPARADORAS.
December 21, 2015
Rated 4.0 out of 5.0 by GILVANA INTERNET
DOS CINCO DIAS QUE PASSEI PRATICAMENTE DUAS NOITES AO RETORNAR AO HOTEL, TIVE MUITO DIFICULDADE NO ACESSO A INTERNET. IMPACTANDO NAS MINHAS ATIVIDADES DE TRABALHO FORA DE MINHA BASE
December 8, 2015
Rated 5.0 out of 5.0 by Aurion STAFF ATENCIOSO
Por questões de saúde, preciso de uma levemente inclinada para dormir. Por ocasião da reserva, solicitei da equipe de manutenção que fossem removidos os apoios da cama de modo que a cabeceira ficasse mais alta.
Quando cheguei ao hotel a cama estava exatamente conforme eu havia solicitado.
Pessoal muito atencioso!
December 3, 2015
Rated 2.0 out of 5.0 by Trackstar 12 Staff
They had my reservation wrong and took over one day to correct it. Very few of the staff had more than very rudimentary English.
November 28, 2015