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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 380 reviews
90%
Recommend This Property

Ratings Breakdown

380reviews

  • 5 Stars
    217
  • 4 Stars
    114
  • 3 Stars
    22
  • 2 Stars
    17
  • 1 Stars
    10

Comfortable Overnight Stay

By

May 23, 2017

I wanted a comfortable and reasonably-priced place that would be close to the airport, as I'd be departing in the morning. There was plenty of parking and there were plenty of casual dining options in the vicinity. I had my own car, so when I say "vicinity", I mean 2 or 3 KM, not necessarily walking distance. The room was modern, comfortable, and quiet. While the hotel has a pool, it was closed on the night that I visited, so I can't comment on it. The morning's complimentary breakfast buffet was very good. I live several hours from TO - to far to drive in and catch a morning flight without having to be on the road at 4 AM or so. This hotel was the perfect place to get a good night's sleep before one of those morning flights.

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Great

By

May 23, 2017

Everyone was friendly at all times of the day - there were some renovations going on and the pool was closed - but I didn't have to use the pool any way.

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Very nice hotel! Friendly Staff!

By

May 22, 2017

club

I was received well into the hotel and treated kindly by all staff I met... even the cleaning staff in the morning said "good morning" something I appreciate. It was a great location to where I needed to be the next morning and made my commute a short one!

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Excellent service and newly renovated.

By

May 22, 2017

club

Hotel is undergoing renovations and is looking good!

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Great value, friendly staff

By

May 16, 2017

club

Awesome staff...especially the night crew. Great value for the money. Comfortable beds and clean rooms.

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Dissappointing

By

May 16, 2017

Based on numerous stays in Holiday Inns this was by far the worst; the 'King executive suite' was small and cramped and poorly laid out; there was no designated eating place/table/chairs; the water was cool in the morning shower; the room was cool even with the heat turned way up at max; the furniture was well worn; the pool was closed; there was a lot of noise from other guests

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Great Hotel and excellent service.

By

May 13, 2017

Stay here at least 4 times per year for business. Great location, excellent service and staff.

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Staff

By

May 10, 2017

platinumelite

Staff very helpful and friendly .Room clean and comfortable.

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Great place to relax

By

May 10, 2017

platinumelite

It's always a relaxing stay when I go to this hotel. I'm never disappointed with the service I get from the staff. Mark is the best of the best in my opinion. He even took care of a spider that invited himself to my room! Now that's customer service! :-)

There's a good variety of breakfast options but for me, I'm not a fan of the eggs as they're always too runny.

I've stayed at another Holiday Inn Express a few times and each time I stayed there I had to leave my hotel room to go the front desk to ask for a shower cap (they wouldn't have a staff member bring it to my room). That's never an issue for me when I stay at the Brampton location - it's always right where it's supposed to be in the washroom.

I always leave with a smile and that's exactly why this is the place I go when I want to go away for some me time.

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Great spot

By

May 08, 2017

club

A great spot to stay. Away from the noise of the city but close enough to get there quickly

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Fast Internet and great service

By

May 05, 2017

Great stay. Check in was quick and easy with lots of available parking. Fast wireless internet allowed for netflix. Location is close to many food options. Definately will stay again.

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Holiday Inn

By

May 01, 2017

Great experience. The staff was really nice and the room was clean. Given how reasonably priced this hotel is, it's worth the stay.

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