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Rated 4.7 out of 5 by 172 reviewers.
Rated 5.0 out of 5.0 by Great Service The front desk were excellent upon check in and helpful with directions around the area with dining recommendation. July 25, 2015
Rated 5.0 out of 5.0 by Classy and amazing hotel and staff. From the moment i arrived at the Holiday Inn Express Baltimore West- Catonsville, MD. I was amazed at the unique decor and greeted warmly. The hotel is modern and has very nice amenities. The staff has been very courteous, professional and helpful. I have spent 5 consecutive weeks there and am going back July 27 again. We are treated like family. Staying here certainly helps my being away from home. I recommend this hotel with the confidence that all guest will be treated well and enjoy their stay there. Richard F. July 24, 2015
Rated 1.0 out of 5.0 by Poor Staff Staff was not responsive, even hostile, to requests. Room was not cleaned and breakfasts were not well stocked. July 22, 2015
Rated 4.0 out of 5.0 by Great location, great value and great staff Nice hotel in great location for a little bit of a drive you can avoid the high cost of DC and Baltimore hotels. Fairly close to the airport and plenty of places to eat around the hotel. Staff was gracious and attentive during check in although still no one knows what the Spire level is. Not a big deal but should be noted. Overall great place to stay. July 20, 2015
Rated 4.0 out of 5.0 by nice room The hotel was convenient, close to where I was working. The room was very clean and presentable, as always. I relaxed for the evening. Breakfast was horrible, the food was mostly cold and the timing was way off. Overall, I rested well. July 20, 2015
Rated 5.0 out of 5.0 by Great value! I always stay at this hotel when visiting the area. The rooms are updated and comfortable. The staff is courteous and attentive. It is the best value by far. July 14, 2015
Rated 2.0 out of 5.0 by One night stay As with all HIE, everything looked clen and well managed. Front desk staff was friendly and efficient. The room looked good but smelled off. Room acoustics were bad; excess noise until 1:00 AM. Shower handle hard to turn. Breakfast limited, with what looked lke fake eggs. July 13, 2015
Rated 4.0 out of 5.0 by July 3-5 20154 Very good overall hotel, The only issue was the elevator was very slow. July 9, 2015
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