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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 401 reviews
97%
Recommend This Property

Ratings Breakdown

401reviews

  • 5 Stars
    322
  • 4 Stars
    62
  • 3 Stars
    11
  • 2 Stars
    4
  • 1 Stars
    2

Holiday inn cicero

By

May 23, 2017

club

Great stay and excellent location close to hey. Would stay there again . Very good breakfast .

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Holiday Inn Syracuse

By

May 19, 2017

Good value, comfortable. clean rooms - great sleep

Great stay!

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Friendly staff and clean room.

By

May 14, 2017

club

The check in process was easy and quick, the girl at the fromt desk was friendly and smiles every time we check in. My room was clean and everything was working.

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Great place for hockey parents

By

May 09, 2017

club

Had a great stay and was really close to the hockey rink.

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DLM

By

May 07, 2017

Met my expectations as I HIE does consistently ....................

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Excellent customer service

By

April 24, 2017

We have never been disappointed with our stays at any of the Holiday Inns. They all provide the same level of service. The rooms are so pleasing. The breakfast area always clean and well stocked. The entire hotel is always spotless. Always a very pleasant experience.

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Great stay

By

April 23, 2017

club

The staff at this hotel are very friendly and quick to help with any issues. The pool is very nice and the breakfast has many choices.

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A great experience

By

April 23, 2017

club

Wonderful staff. Great rooms and amenities. The breakfast bar was far more than I expected. The facility is brand new and located less than a mile from the highway with a Cracker barrel right next to it.

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Stay in Syracuse

By

April 22, 2017

club

Hotel is clean, staff is excellent. Pool is clean and very nice. Bed are excellent

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Recent Stay April 14th

By

April 20, 2017

Nice , clean hotel with friendly staff and yummy breakfast

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comfortable bed and clean surroundings

By

April 20, 2017

club

The hotel staff although efficient forget to smile and be friendly. I felt that I was disturbing whatever it was that was keeping them occupied in the back room.
A smile goes a long way in welcoming a guest who may also be tired from travel.

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Best HIE in Syracuse area

By

April 17, 2017

club

Needed a place to stay on short notice with a large group (10 rooms) and this HIE stepped up and delivered. Will be staying here anytime we are back in the area.

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