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Holiday Inn Express Clearwater East - Icot Center

13625 ICOT Boulevard , Clearwater, Florida 33760

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 1174 reviews
89%
Recommend This Property

Ratings Breakdown

1174reviews

  • 5 Stars
    779
  • 4 Stars
    231
  • 3 Stars
    73
  • 2 Stars
    55
  • 1 Stars
    36

good location

By

January 24, 2020

It's next to a plaza where I can easily find restaurants and other shops.

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Great Service

By

January 24, 2020

I had awesome customer service!

My son was playing in a hockey tournament across the street and our final game was at 10:30 am. The manager was nice enough to give us a later check out, so my son could take a quick shower after the game and I would not have a smelly hockey boy all the way back home for 7 hours. Thank you SO much!

The breakfast was good and the room was clean. The staff was always friendly and helpful.

If we have another tournament at this rink, I will definitely tell the team manager that we should stay at this hotel and will tell other teams too!

Thank you for a nice weekend :)

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Great hotel

By

January 23, 2020

Enjoyed the hotel. Friendly and knowledgeable staff. Descent location. Needs better parking lot lighting.

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our stay was great again

By

January 23, 2020

club

front desk was very good and help full as was room service and breakfast was on spot.beds were very nice and comfortable

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Good night sleep × 2

By

January 23, 2020

club

Everything was decent. CLEAN. The bed was too soft I believe it had a feather topper on it. Pillows were comfortable. The carpets all around the hotel needed to be replaced but were clean. Our bathroom was clean. The lobby is outdated but clean. The breakfast was good. Enough variety you could find Something to eat. The pool was small. The staff was fine.

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Surprisingly good

By

January 23, 2020

platinumelite

I was a bit leery after I made a res for 3 rooms. It was a weekend trip with very senior family. I was concerned from some review of hotel being very noisy. I called and spoke with the manager John. I explained about needing to be close and quiet rooms. John was very honest with me. He
told me the hotel was booked ,it would be full of kids . There was some sort of competition. John told me they would do there best to put us close . Not only were we close it was unbelieveably quiet. The staff was very friendly and accommodating.
My only suggestion is a hook or rack close to tub for your towel.

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Horrible experience

By

January 22, 2020

club

Very unprofessional staff especially Brittany in front office who was accusatory about trying to “get out” of stay when I brought up the shower head. Not very accommodating when trying to enjoy common area in lobby. Not very friendly with children

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Clearwater Business Trip

By

January 21, 2020

Good central location not far from TPA. Clean. Needs minor maintenance fixes but expected. Could use a remodel as it has an older feel and the old darker colors. Staff is friendly. Notice a lot of doors not closed when walking through the hall. They are left open by the security latch. Not normally a big deal but it seems a few and frequent. Makes me wonder a little.

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traveler

By

January 21, 2020

Hotel staff was nice especially the breakfast staff.

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Good

By

January 20, 2020

Already commented, check before my comments of a retired executive now doing a lot of travel with family, remember to look after your regular long term customers as your bread,
Everybody else will be your gravy
Seen too many companies loose this thought with new ideas to increase trade, and loose their market share

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Loud and uncomfortable

By

January 20, 2020

Kids were running through the halls , noise above us despite calling the front desk.

Rooms were tiny and need repair.

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Great hotel

By

January 18, 2020

club

This place is in a great location and the staff is very nice . Rooms and lounge areas were very clean . I would stay here again.

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