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Rated 4.4 out of 5 by 266 reviewers.
Rated 5.0 out of 5.0 by Comfortable Bed Friendly staff, clean hotel. nice hot shower, food was good, very helpful staff and linens were clean and soft. November 25, 2015
Rated 5.0 out of 5.0 by great hotel great hotel will stay here again next time we come to the area, food was great, service was great November 25, 2015
Rated 5.0 out of 5.0 by Staff Melissa at the front desk is awesome. She is the reason I stay here. Always a smile and a wonderful lady. November 22, 2015
Rated 5.0 out of 5.0 by Much better We had a bad experience with a noisy room on our last stay. We told the manager, who made it up to us by giving us a comp night. 6 months later we used it while attending a concert at nearby chocataw casino. We were given a room on the 3rd floor which was clean, comfortable, and most importantly quiet. The free shuttle to the casino was great, The staff at this hotel care about the customers and made up for our initial disappointing stay. November 19, 2015
Rated 5.0 out of 5.0 friendly staff enjoyed my stay and would recommend to anyone--if I'm in that area again I will be staying there. November 18, 2015
Rated 5.0 out of 5.0 by Durant This is one of the best Holiday Inns I have ever stayed in. November 16, 2015
Rated 1.0 out of 5.0 by No hot water! Front desk doesn't care! Upon arriving you would think there were only a few people staying here. WRONG! During the late hours of the night a bus or two full of junior high and middle school student council people arrived. Needless to say it was loud. The worst was NO HOT WATER. I tried to take a shower at 6:40 am and there was no hot water at all. I called front desk to ask if there was a problem with the hot water and she said no they had a full house and it was probably all used up. When I went downstairs for breakfast I spoke to Cassandra at the front desk. She needs a lesson in customer service. She told me they are not required to tell someone the hotel is full. I asked how long it would take for the hot water to recover she said she did not know maybe the GM knew, BUT she did not call. She did not offer me any remedy just tough luck. This is not the only problem with this hotel. There was someone else's trash under the sink in the room when we checked in that I noticed while using the restroom. The internet is super slow. The last time we stayed here we asked about a shuttle as it had mentioned on online. There is no shuttle nor did they offer to take my wife while I worked anywhere. The people behind the counter are collecting a paycheck. They should have to do the hard work and clean the rooms and then maybe they would want to learn customer service and accommodate people where they would like to come back to the hotel. By the way I travel with business and stay in probably 50 or more rooms a year. Don't think I don't know what good customer service is I do and this is not it. As I finish this it is now 2 hours later from when I first tried to take a shower and there is still NO HOT WATER! Stay elsewhere. November 6, 2015
Rated 4.0 out of 5.0 by great stay Nice to to have a clean comfortable bead and clean room Breakfast was wonderful November 3, 2015
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