Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 395 reviews
88%
Recommend This Property

Ratings Breakdown

395reviews

  • 5 Stars
    197
  • 4 Stars
    124
  • 3 Stars
    33
  • 2 Stars
    28
  • 1 Stars
    13

Great Hotel

By

June 20, 2017

club

Excellent value for money, good breakfast and in very close proximity to The Gateway Theatre of Shopping - within walking distance during the day and we paid R20 for Uber to get back to the hotel at night. Also perfectly located in the Umhlanga Business District. Loved that there is a Butcher Block Restaurant adjoining the hotel which is very convenient for lunch and dinner :-)

Read More
Read Less

Review

By

June 18, 2017

club

Good breakfast and clean room.
I dont understand the daily checks by phone call or knocking in the door. Are irritating and something to improve. Same with the cleaning service getting into to do different staff, first the bed, later the bath, then the floor, so disturbing....

Read More
Read Less

Quick Business Trip

By

June 18, 2017

Overall satisfied with my short stay.
The only things I would mention is the lifts require some serious maintenance and the breakfast was average and fairly bland without anything interesting.
All the people I interacted with were friendly and very helpfull.
The Restaurant (Butcher Block) is well worth a visit.

Read More
Read Less

Great experience

By

June 16, 2017

club

The staff is your biggest asset and they did you proud. I did not have to ask for anything as the front desk staff gave me all the information upfront. They were friendly and happy to assist. I felt welcome the minute I walked in.

Read More
Read Less

Updating Furniture and TV connectivity

By

June 15, 2017

club

The furniture need to be properly maintained and replaced where necessary. The quality of your TV connectivity needs to be improved as well.

Read More
Read Less

excellent security, comfortable sleep and great breakfast

By

June 15, 2017

club

The place is clean, friendly staff, comfortable and highly secured. It is beautiful facing the sea and well manicured garden to enjoy outside sitting.

Read More
Read Less

Lack of facilities

By

June 08, 2017

club

Although I understand that this hotel is an express hotel, I still think that family rooms need a second better bed than the sleeper couch. These rooms also need at least a cupboard because its very difficult to store your clothes if you're spending more than 2 nights. I still don't understand why we pay extra for parking in the basement. Repairs must be communicated at the time of booking so that guests make informed decisions.

Read More
Read Less

On the MOVE

By

June 06, 2017

club

Great location, great experience for business in KZN!

Read More
Read Less

Cleanliness

By

June 02, 2017

club

Staying with your guys was great.. It felt like home

Read More
Read Less

BREAKFAST

By

May 31, 2017

club

It would be appreciative if you made provisions to cater Halaal food as there was very limited provided.

Read More
Read Less

Good rest

By

May 29, 2017

club

Reception staff was friendly and keen to help. The room was comfortable and cozy.

Read More
Read Less

Great stay for Business purposes

By

May 29, 2017

I always stay at this hotel when travelling to Durban for business and recommend it to everybody I speak to.

Read More
Read Less