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Holiday Inn Express & Suites Edson

4520 2nd Avenue , Edson, Alberta T7E 1C3

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
99%
Recommend This Property

Overall Experience

4.7

based on 717 reviews
99%
Recommend This Property

Ratings Breakdown

717reviews

  • 5 Stars
    548
  • 4 Stars
    150
  • 3 Stars
    12
  • 2 Stars
    5
  • 1 Stars
    2

Best hotel in Edson

By

December 04, 2021

club

Recommend to all friends stay in a friendly and cleaning is to max environment.Good amount of breakfast served .

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Comfortable room and terrible front desk

By

November 25, 2021

club

We stayed here for a hockey tournament weekend. There was multiple teams in the hotel. So it was busy. From the day we first called to book until the day we checked out the front desk staff were terrible. They were rude, wouldn’t honour the agreed group rate and argued with everyone. They insisted because they were busy is why they increased the rate. It was busy because multiple groups chose to stay there for the same event. They were not organized and had all the groups split up around the hotel. It was a poor experience.
Parking wasn’t sufficient either.
Checked Covid vaccine status for breakfast but told us they wouldn’t do it for the pool. So they kept the pool to 10 people max and had to book your time. But then let the first people with one group that checked in book all the times for the weekend. When we called the week before to ask if booking the pool was necessary we were told no. It’s no problem. Well that was a lie. Tried to over charge me on checkout and if I wasn’t on the ball and argued they would have gotten away with it. Still payed more than what the group rate was and there was no care given to being an ihg member or AMA member. Just tried getting every cent they could. Just poor customer service.
Room was clean and comfortable.

We are back in Edson for another hockey weekend in February and will be staying away from this location.

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Not bad

By

November 23, 2021

Great sleep/bed. room was super clean, lots of room, furniture adequate, swell internet.

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Friendly, comfortable and restful

By

November 18, 2021

Our stay was very comfortable and restful with clean spacious rooms and very welcoming staff. I will definitely stay here again!

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Great

By

November 13, 2021

club

We had a very comfortable stay the rooms were clean and the continental breakfast was delicious. I would definitely stay here again

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Our pleasant stay

By

October 24, 2021

club

We enjoyed our last stay at Edson Holiday Inn. Personnel greeted us and as we were early offered a cup of coffee as personnel did final preparations for our booked room. We liked the breakfast variable hours and quality foods. We will definitely visit you again in the near future. Thanks for the wonderful stay!
Fred and Hennie

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Good stay in Edson at the Holiday Inn

By

October 20, 2021

The Covid safety measures were good. The staff was friendly and helpful. I found the bed comfortable and the room quiet.

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Pool

By

October 20, 2021

The pool is delightful. Great family hotel, kids love it.

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Great stay

By

October 13, 2021

Great nights sleep and excellent service, solid covid protocols and attention to detail

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Eduard J

By

October 11, 2021

The interior was a bit old, carpet dark and old, the heater/cooler a bit loud. \The room lighting kind of poor-many lights but overall kind of dim. But the food was ok, it was quiet in the room and around, ample parking, pool/gym ok for a short stay.

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Excellent Hotel!

By

October 09, 2021

club

Everything exceeded my expectations! Room was large, clean, quiet, comfy and had absolutely everything I needed.
Pool and hot tub are absolute favorites.
Completely enjoyed my stay there.
Felt like an amazing vacation when I was actually working!

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clean and quiet

By

October 06, 2021

We’ve stayed here quite a few times in the last few years, and the stay is always consistent and clean and friendly, good quality at a decent price. We’ll stay again I’m sure

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