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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 369 reviews
93%
Recommend This Property

Ratings Breakdown

369reviews

  • 5 Stars
    244
  • 4 Stars
    77
  • 3 Stars
    25
  • 2 Stars
    14
  • 1 Stars
    9

Would recommend

By

June 25, 2017

club

Newly remodeled...love the new look of everything. We frequently stay in Ellensburg when we have meetings in Seattle the next day. The accommodations are much more affordable and the commute into the city is very manageable for a mid morning appt.

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Not up to par

By

June 21, 2017

club

Value - Poor
Hotel is in construction and there were no accommodations for early morning construction on a Sunday.
Breakfast was not edible except for prepackaged food. Stairs were "out of order"???

Maybe it will be better after construction.

Hotel is fine if you don't care about your surroundings and just want to sleep.

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Friendly desk

By

June 19, 2017

platinumelite

I stay here a few times a year for work. The staff are always friendly and the rooms have always been clean.

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A stay

By

June 16, 2017

great staff! Exceed my expectations when correcting a room issue. Would stay again. It was a blonde woman, and a taller gentlemen. They were a good team!

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Clean, comfortable and friendly.

By

June 11, 2017

club

The staff was very courteous and helpful, the rooms were clean and comfortable, and a warm breakfast is nice. The view from the motel is gorgeous and there is a lot of shopping available in the area as well as restaurants. Parking was very convenient also.

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Clean and neat!

By

June 11, 2017

club

The room was clean and had practical space for business travel. The breakfast had a good variety. The service was fast and friendly

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Pleasant stay.

By

June 09, 2017

club

Front desk was helpful in getting us a nice room with
very competitive rate. Also accurate restaurant
recommendation. Relaxing stay by the interstate.

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Hotel stay

By

June 05, 2017

Mattress was too soft. Would like to see nondairy options for breakfast such as coconut milk yogurt or almond milk for cereal.

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Nice upgrades

By

June 04, 2017

club

This hotel is undergoing renovations and the upgrades are nice. I appreciate the ability to charge devices near the bed.

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A heads-up would have been nice.

By

May 29, 2017

club

I believe a lot of the issues were simply the remodel construction....if I had been told that were going on I would not have even made a reservation there. Well, what does it matter, you have my money, right?

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Fabulous hotel and staff

By

May 28, 2017

platinumelite

Holiday Inn Express always exceeds our expectations. They hire top-quality staff. Beds are super comfortable.

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EXCELLENT!

By

May 24, 2017

We had a short stay, and stayed during construction. But it didn't affect us! They kept the construction areas cleaned up well! Our room was great, fresh and clean and so were the hallways! The lobby was clean, the eating room was clean! The breakfast choices were amazing, and plenty of food for us to choose from! The pool was great too!
Will stay here again!

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