Rated 4.4 out of 5 by 157
Rated 5.0 out of 5.0 by Trout fishing Clean comfortable rooms.
The room was clean, comfortable and quite (except for some noise in the hallway when people passed by). We enjoyed the spa tub in the room.
April 16, 2015
Rated 3.0 out of 5.0 by rewardsstaygonebad Rewards Room not ready and Pool not working
I used some points to get a complimentary room and was disappointed that the room was not ready so they scrambled to find us a room and the pool was down.
April 14, 2015
Rated 1.0 out of 5.0 by Jeff7878 Clean, but beds are HORRIBLE
Room was relatively clean.
Bathroom ventilation did not work AT ALL - so significant steam and odor issues.
Beds were horrible. Terrible sag in both queen mattresses, lumpy springs too. None of us slept well. Kids ended up having to sleep sideways in bed away from sags, wife and I slept in chairs. Completely unacceptable.
Front desk said they were "planning" on updating mattresses in next few months. Nice they admit there is an issue but don't do anything about it.
April 9, 2015
Rated 5.0 out of 5.0 by earl94 Great service
Staff was very friendly and easy to talk to. Bathrooms very clean and roomy
April 6, 2015
Rated 5.0 out of 5.0 by jjac64 great staff
donovan was super busy the night we got there but
he was efficient, great attitude and personally delivered toilet paper and tissues to our room (our room was not well stocked and we ran out almost immediately) he also brought a bag full of toiletry items for the whole family which were greatly appreciated..
April 1, 2015
Rated 5.0 out of 5.0 by Cougarmom Great sevice and treated like family
The staff was great and we where treated like family
March 29, 2015
Rated 4.0 out of 5.0 by James from Boise Always meets my expectations
Whenever business travel brings me to the Ellensbug area, H.I. Express is always my first choice
March 25, 2015
Rated 5.0 out of 5.0 by dunwhittle Nice place.
Very nice staff. Comfortable place. Conveniently near coffee and eateries.
March 19, 2015