 Guest Reviews
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95%
Recommend This Property
Overall Experience 4.7
95%
Recommend This Property
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Guest review
ByPascale13
December 25, 2019
Customer service was great.... home away from home
A very nice hi express!
Byergrens
December 25, 2019
I have stayed in many hi Express and this is one of the best......clean, quiet, comfortable with a convenient location. The facility is one years old and in very good condition.
Good stay.
ByArmyjim
December 18, 2019
I was glad to stay in your hotel. Most things were good, but snacks and sodas were mighty expensive.
Clean, New and Comfortable
ByFreqTravel33
December 18, 2019
Very good stay for the business traveler. Rooms are clean and quite. Beds are comfortable. Workspace is very good. Good TV. Nice bathroom.
Awesome
ByOzHo
December 18, 2019
Unlike my prior experience with another IHG hotel Holiday Inn, I am really impressed. Very clean facility. Does not have the stale odor. The sheets are clean, the staff this time was pleasant. Nobody yelled at me. Everybody was respectful. Because of my last experience at another holiday Inn location in Dallas, I was so scared of booking this, but I just decided to try it out because it says new hotel, and I am glad I did.
Nice hotel
ByAnnG
December 17, 2019
Nice new hotel. Excellent breakfasts. Treated well by front desk. Spacious clean rooms. BIG bathroom.
Down side:
No shuttle
No bathtub
I accidentally left 2 items charging in room and realized I didn’t have them at airport. Unfortunately, housekeeping didn’t turn in. That is disappointing
Very comfortable.
ByJamie
December 16, 2019
This hotel was very clean. The beds and pillows were so comfortable and of good quality. No complaints at all. Staff very pleasant also.
Better than home
Bypumpkin seed
December 12, 2019
Great stay brand new facility, has all the bells and whistles
Comfortable bed
ByMark
December 10, 2019
The people at the front desk was awesome the beds were comfortable the rooms were clean only issue was breakfast could be a little better cleaning ladies could be a lot quieter
Great service. Friendly staff
ByPJ 70
December 06, 2019
Room was clean and bathroom had everything needed. Great towels.
The bed was very comfortable as well as pillows. The comforter could have been different. It keep coming apart.
Maybe some water in the fridge upon arrival would be nice.
They extended my checkout time which helped a lot.
Overall stay was pleasant And would stay there again.
Nicely designed and great location!
ByMic7
December 03, 2019
Love the Farmers Branch location and staff! Clean and newly remodeled! Great breakfast!
Excelente
ByManuel
December 02, 2019
Felicitaciones a todos por sus atenciones y excelente trabajo