 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property
Overall Experience 4.4
87%
Recommend This Property
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Our Stay
Byumbrella1
August 03, 2016
Hotel in general looked great from the outside, the lobby, hallways and the breakfast room was excellent.
The room itself left some to be desired.
Housecleaning does not do a very good job here. Obvious things not attended to. Neatness, beds, removing used linen.
Great Service and Staff, Comfortable and Relaxing Room
ByVR55ASV
August 03, 2016
Overall, Great stay. Half hour out of San Antonio made it a great stay at a great price when hotels were either expensive or not available in SA. Room was great, having thick curtains to block off any outside lighting and comfortable bed as all Holiday Inn Express hotels usually do. Only gripe was the carpet was a little dirty. There was some sunflower seeds on the floor when we entered the room. Other than that, room was really clean. Would definitely stay here again!
Helpful Staff
ByMechanicalMatt76
July 18, 2016
Very helpful staff. I forgot my phone charger and they found it and mailed it to me. Newer facility so rooms were nice and clean. Overall priced to be a good value.
Great service
Byeagle68
July 13, 2016
It was close to grocery store and several eating places, gas stations and shopping mall There are several antique shops across the street and down the road. The hotel is at a perfect area, very convenient. The staff was very, very helpful. We enjoyed the pool. Everything in the room was very clean. The lobby was very appealing.
General
ByAunt P
July 12, 2016
Staff was very friendly and helpful throughout the stay. Hotel was clean and well maintained. I would recommend this hotel to anyone staying in the area. Ask for Jessica at the front desk - she is very helpful!
Clean Room and great service.
ByCpl Jelly
July 01, 2016
The room is standard fare with the upkeep and cleanliness you expect. Great staff!
Jules
ByJulesGG
June 28, 2016
It was not an experience I expected. The room was outdated and the suite has a weird layout. There is a separate room with small couch, two table and nothing else (see pic). The noise outside of the room was loud, the small refrigerator in the room keep making buzzing noise and I had to unplugged in able to go to sleep. The entrance looks like it has not been upkeep for years.
Great staff to work with
ByChancerider
June 22, 2016
Everyone at this property is so friendly and accommodating and the rooms are very clean and well maintatined.
Welcome too Texas
BySleepybytime
June 20, 2016
Excellent service. Smiles go a long way. Rooms are large and clean. Lots of friendly staff.
Great Great pillows
ByWitcha
June 17, 2016
Loved everything about the room except the lighting
in the bathroom. When you leave the vanity lights on, the noise from the ceiling fan is way too loud. I had to
use the light in the shower only. Could not see what I
was doing when applying makeup.
Not a lot of TV selections. Wish you could pickup more
Reality shows channels.
Overall place is great and I will be staying there often.
AWESOME Staff!
ByJellymaker
June 15, 2016
The manager and staff are excellent and go above and beyond to assist their guests!
We arrived on Friday afternoon to attend my niece's graduation which was moved to the gym at the last minute due to the weather. Each family was only allowed 4 members to attend in person, with others to try to get a seat in the cafeteria to view via live streaming. Since we had 20+ family members, Holiday Inn allowed us to use one of their conference rooms to watch live streaming and we ended up with several other families who were also guests in the same situation, joining us.
This is our second time to stay here, and we will definitely stay again when we return for future family events!!!
Thank you Holiday Inn!
Great hotel for the price
Byzoey14
June 09, 2016
Comfortable room, friendly staff, large hot tub, nice pool. Great little hotel in this town.