 Guest Reviews
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87%
Recommend This Property
Overall Experience 4.3
87%
Recommend This Property
|
Review
ByDAAA
October 18, 2017
Good stay but cleanliness of lobby, elevator floors, hotel too bathroom could have been better
Comfortable bed
ByShellmm003
October 15, 2017
My bed was comfortable and I would stay again. Also Accomadated my late arrival.
Floresville HIE
ByGenpatton1
October 09, 2017
The property was great as usual with the expected HIE amenities in great working order
Good staff, clean rooms
ByCustomer
October 07, 2017
Friendly staff and very clean rooms. I had no issues with the hotel at all.
Bring bottled water
ByMadisha1974
October 04, 2017
Water quality in Floresville is terrible, so unless you want to drink metallic tasting water I suggest you bring your own. Or pay $2 per water at the hotel. Your choice.
comfy bed short stay
Byghowell31
September 28, 2017
I have stayed at this hotel multiple times. it is always very clean and comfortable.
Nice pillow
ByHakan
September 27, 2017
My biggest issue was it was very loud in the early morning and at the evening.
- No phone in the room,asked the front desk multiple times, none provided
Cleanliness and Safety Issues
ByToneyTX
September 24, 2017
I stayed at your hotel for 2 weeks and had I not been booked with a crew of my coworkers I would have changed hotels in week one. The confirmation is for the first week ending the 15th of September; however, the stay was until September 22, 2017. When I checked in on the first week my room had not been cleaned from the prior occupant…not a good feeling:
-There was dried toothpaste and spit in the sink.
-A clump of hair was clogging the shower drain.
-There were no travel products in the room (i.e. shampoo, lotion) in the bathroom and no coffee cups for the Keurig.
I had to ask the next morning for the room to be cleaned. A guest shouldn’t have to do that right off the bat. I can do without a lot of amenities, but this location has crossed the line on cleanliness and doesn’t convey a 4.3 of 5 star rating.
I used the fitness center several times during the visit and had to have the staff let me in every morning because my room key would not open the door.
I attempted to use the treadmill, but it was not functioning properly. The belt was skipping and jerking to the point that was unsafe to use. I had to use the safety cord to stop the machine. The “stop” button on the treadmill was not responding. I notified the front desk about the problem. The location is located at a busy intersection with no sidewalks. Maintained fitness equipment should be a priority for your guest.
My company’s (Marathon Oil) travel department and our travel agency (Carlson Wagonlit) will be notified about the deficiencies at this location.
Breakfast
ByJeast
September 21, 2017
Breakfast was suppose to start at 6:30 am but the lady started preparing it at 6:30. I was pressed for time and would have liked breakfast to be ready earlier.
Busy traveler
ByKenny
September 16, 2017
Stay was fine, I have stayed here many times and the staff has always been helpful
Mac flloresville
ByMachousy
September 11, 2017
Good stay even under extreme conditions. I must say your survey are toooo long
Comfortable room
ByOES sister
September 09, 2017
Quick check in. Room comfortable and quiet. Staff friendly and willing to give directions or make suggestions. Checkout was very simple. Great value for the money.