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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 540 reviews
86%
Recommend This Property

Ratings Breakdown

540reviews

  • 5 Stars
    299
  • 4 Stars
    136
  • 3 Stars
    43
  • 2 Stars
    36
  • 1 Stars
    26

Affordable and Great location

By

October 18, 2017

club

Was affordable and at a great location. Was able to walk to everything we needed to get too.

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Great staff

By

October 17, 2017

club

The staff was wonderful! As we checked in they gave us a map of the town and made many suggestions of where we should go! They were extremely informative and helpful! The room was clean and the bed was comfortable!

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Great Service and Location

By

October 09, 2017

platinumelite

The staff and especially Jim at the front desk was great.
He had great recommendations for food and entertainment

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great staff

By

October 06, 2017

Myra is a wonderful, pleasant front desk person. She was working in the evening when we checked in, and back again in the morning when we checked out. So nice to see her smiling face in the morning. Also, I so appreciate the fresh fruit water for us to fill our water bottles with. My husband enjoyed the fresh baked chocolate chip cookies .

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Friendly staff clean rooms

By

October 04, 2017

club

Very much enjoyed my stay. Staff was singing when I checked in, very happy with their work. They talked and laughed and seemed to really enjoy their jobs.

Rooms were very clean, breakfast area and lobby were also very clean.

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Enjoyed our stay

By

October 02, 2017

club

I (we) enjoyed our stay. I'll (we'll) likely be back.

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Awesome Front Desk

By

October 01, 2017

club

The front desk clerk was exceptionally helpful and very nice. Myrna was able to lead us into a great direction for dinner and relaxing after dinner.

The breakfast the next morning was lacking everything that it could lack. There was not enough food out and I had to search 3 different containers before I could find coffee. The breakfast attendant was on her phone in another room that I am assuming is where the food comes out of. Very poor service for breakfast.

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Clean room

By

September 28, 2017

platinumelite

The breakfast was cold (biscuits and gravy). I have stayed in better hotels.

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Great stay

By

September 27, 2017

The hotel is a good value. A couple cracked tiles in the room should be fixed. Great experience and good breakfast.

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Good mattress

By

September 26, 2017

club

Everything very comfortable nice breakfast selection
Coffee hot and very good
Great selection of newspapers

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Great location, super nice staff!

By

September 26, 2017

platinumelite

Room was clean, staff was friendly, hotel was quiet and it was a great location in Glenwood Springs. Loved my stay!

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Amenities as Expected from Holiday Inn

By

September 25, 2017

The room and amenities met my expectations having stayed at Holiday Inn Express many times.

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