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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 331 reviews
90%
Recommend This Property

Ratings Breakdown

331reviews

  • 5 Stars
    223
  • 4 Stars
    63
  • 3 Stars
    29
  • 2 Stars
    10
  • 1 Stars
    6

Nice staff

By

October 16, 2017

club

The room itself was clean, it was just the condition of some cosmetic things, like the tile and grout, and the shower and tub. Holiday Inn used to be one of the nicest hotels to visit, they've gone down somewhat.

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room smells like a wet dog

By

October 15, 2017

platinumelite

Staff was great. Amenities were very good. Breakfast was good. But the room smelled awful. I should have asked for another room when I checked in but I thought it would get better after I turned on the AC. It didn't. Maybe the smell came from the AC? Maybe it was a room that was used for guests with pets? The internet was pretty slow.

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Staff

By

October 12, 2017

club

The staff researched the problem of no ice as soon as I reported and went imediately went to check on problem -he redirected me to a location that he was pretty that was xirking

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No phone service in room and no ice machine on floor

By

October 11, 2017

club

Reported the problems to desk personnel on all three days of stay, no actions were ever taken to remedy the problems. Also, the person I to whom I reported on the three days was different and they were not aware of the problem being reported earlier. Poor inner staff communication,

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lack of urgency by staff

By

October 04, 2017

platinumelite

other relatives of mine that also stayed were unable to park on the property due to other tenants that were allowed to park utilizing 3 times the number of spaces per vehicle. apparently not a one time issue. In making the complaint to another staff member at front desk, I was also told that the employee also had to park on the street because of the lack of parking spaces.

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Stay

By

October 03, 2017

Quiet, nice size rooms would recommend staying here in the future

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Greenville TX

By

October 01, 2017

Terrific staff, great location, clean and up todate

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Staff and room

By

September 30, 2017

The room was very clean and I slept very comfortable. The staff was very helpful and nice.

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Clean and Comfortable

By

September 29, 2017

club

The room and bathroom was clean. The beds were comfortable. The location was close to the interstate and very easy to find. Enjoyed the full breakfast,

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Good price and location to airport for business

By

September 26, 2017

Hotel staff and front check-in were all very courteous. Hotel was in the process of remodeling the front lobby. Rooms are very spacious and comfortable

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Staff

By

September 16, 2017

club

Staff was phenomenal and facility was amazing I stay here every chance I get while on business. There was absolutely no issues I couldn't go back and fix my survey...I apologize!!!

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Nice place to stay

By

September 14, 2017

Friendly staff, soulmans BBQ is in walking distance!!!

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