Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile

Holiday Inn Express & Suites Jacksonville

1923 South Jackson Street , Jacksonville, Texas 75766

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Have a
question?
GIVE US A CALL
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 694 reviews
93%
Recommend This Property

Ratings Breakdown

694reviews

  • 5 Stars
    546
  • 4 Stars
    90
  • 3 Stars
    21
  • 2 Stars
    18
  • 1 Stars
    19

Excellent Stay

By

November 19, 2019

In Jacksonville, this Holiday Inn Express had an ease of check-in, comfortable bed and a great walk-in shower that prepared me for my conference the next day. Breakfast was filling and started the day with a bang.

Read More
Read Less

Cost

By

November 18, 2019

I am handicapped, on a fixed income, and on top of that had to attend a funeral. Too expensive!

Read More
Read Less

Great hotel

By

November 15, 2019

This hotel was located in a good spot, was quiet and had very friendly staff.

Read More
Read Less

Great Hotel

By

November 10, 2019

club

This hotel met all expectations for a great hotel! Enjoyed the breakfast options. The mattresses and pillows were very comfortable.

Read More
Read Less

Would not recommend

By

November 08, 2019

club

I would not recommend this place. The manager was not willing to deal with an issue when checking in even though it was her mistake. Was supposed to call and handle it when she was “on the clock” but still no call from her. I was over billed along with several others from the blocked rooms we had. I would definitely try other hotels before this one. It was the worst exotic have ever had from a hotel which I stay at A lot. Very disappointed!

Read More
Read Less

Nice hotel

By

November 08, 2019

club

Very nice hotel for the price. Room was spacious and bed comfortable. Room was clean. My only issue was the indoor pool was freezing and the hot tub was almost too hot. even my 3yr old wouldn’t go in the pool!

Read More
Read Less

Better than Expected

By

October 31, 2019

club

The rooms were large, nice decor and quality bedding, very comfortable beds. Food was very good with lots of breakfast options. Only downfall was they ran out of towels and the towels we did have must have been brand new or something because they had a weird sticky texture like they hadn't been washed yet.

Read More
Read Less

Very relaxing

By

October 31, 2019

There's a nice park across the street with paved walking trails and disc golf course.

Read More
Read Less

Better Hotels than this one

By

October 31, 2019

club

Not very happy with your policy and the third party company you have to use to book room. Rooms are over priced BIG TIME, and definitely not worth it.

Read More
Read Less

Great for a stop while traveling

By

October 30, 2019

club

It was clean and spacious. The staff provided great customer service. It should go without saying, but use your street smarts, especially if a female alone, to be careful of any creepy male guests.

Read More
Read Less

Convenient, clean and service is good

By

October 24, 2019

There is only on drive way and you are coming off of a Hwy. Which makes it a little difficult coming in and going out. This is my major complaint.

Read More
Read Less

Good stay

By

October 21, 2019

Friendly staff, soft bedding able to choose first floor room.
Good like all HIE is good.

Read More
Read Less