 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.6
93%
Recommend This Property
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So glad we stayed here!
Bykarenandcrew
August 08, 2016
We arrived later in the evening, but still had time to enjoy the salt water pool that night. Great to have the pool all to ourselves! We took advantage of the workout room that next morning after breakfast before getting in the car for a long time of sitting once again. It was perfect and such a pleasant environment. Equipment was in working order, staff was helpful and pleasant to talk with during the stay. I would recommend this hotel to anyone-business or pleasure.
A great hotel to stay at
ByT. D. Min
August 02, 2016
This hotel is one of the best hotels I have stayed at in a long while. The staff were very friendly, the rooms clean and the breakfast bar was set up nicely. I will definitely be staying in another Holiday Inn Express again.
Great Management and Staff
ByTowedCustomer
July 29, 2016
Traveled for business over summer and stayed at this site each time. Very responsive front desk manager! Her positive attitude affected everyone she worked with and customer satisfaction. Thanks!
comfortable room and bed
Bykatdem
July 28, 2016
overall good experience if you don't mind frequent fiddling with the a/c to keep the room cool.
Strawberry Stay
ByPelican27
July 28, 2016
Even though our room was not ready at 7 pm when we arrived, the staff was courteous and tried to make us as comfortable as possible. When our room was ready, it was wonderful. Clean, quiet, and the pillows were luxurious.
Great staff and quiet clean room
Bystang1
July 17, 2016
Check in desk was very courteous and helpful , gave military discount and was up front on pet fee. Very clean premises and organized lobby. Very good location to get around the Knoxville location.
Comfortable, convenient, well priced
Byjojo5-43
July 13, 2016
We had not made reservations anywhere since we weren't sure when we would be ready to stop on our long road trip. This hotel was very easy off/on from the Interstate. Room was spacious and looked like it had been updated recently. Bed was comfortable and the hotel was quiet giving a good night sleep. Staff were friendly/helpful and they have a free hot/cold breakfast which we like since we were getting up early to get back on the road.
Very comfortable
ByEyeForDetail
July 10, 2016
Enjoyed our stay. Comfortable. Had some issues with internet, but maybe it was my computer.
One evening there was a power outage and the A/C and lights failed. I had to complete my shower by the glow of a flashlight my wife had with her. (That was a different experience!)
If the hotel had a standby generator, I would give it a near perfect score.
Great place to stay!
ByPiper579
July 08, 2016
We loved our stay at the Holiday Inn Express. Very comfortable room, great breakfast, and our dog was welcome.
Excellent Service
Byjerry117
July 07, 2016
Excellent service for my short stay - 4 Days. From first booking months ago, the staff has gone out of their way to accommodate my special requests and adjust their arrangements. Always courteous and friendly, and an excellent breakfast with helpful friendly attendants..
Wonderful stay!
ByJer and Mar
July 05, 2016
Great property, friendly, comfortable, clean, comfortable, good food. Great staff, loved the breakfast, great variety, nice pool and business center.
Easy
Bypapabearjacob
July 03, 2016
Nice clean hotel. Staff friendly and makes staying a pleasure. Breakfast good, rooms very quiet and big.