Rated 4.3 out of 5 by 218
Rated 5.0 out of 5.0 by Mary Katarina hOLIDAY iNN
A beautiful hotel. We stayed here for a wedding, and were going to book a room at the Resort, but instead booked here... and we were glad we did. Everything was lovely. Thank You, Holiday INN Express!
July 1, 2015
Rated 3.0 out of 5.0 by FQBT Suggest Improvements
Better sleep would be achieved with an air conditioner that was quiet. I also would recommend top floors as you can hear people walking above you when staying on lower floors.
June 29, 2015
Rated 5.0 out of 5.0 by pughugs12 Nice Place
This hotel was very clean. The staff was friendly and the rooms were big. The breakfast was warm and they provided lots of choices. Enjoyed our stay.
June 22, 2015
Rated 5.0 out of 5.0 by Wen 25 Great Service
Upon arrival my first room was not clean. I returned to the front desk and the attendant immediately apologized and found me a different room. The new room was very clean and comfortable. The front desk was very helpful finding local dining and delivery. I had difficulty connecting to the internet on the first night. The front desk staff were extremely helpful resolving my connectivity issues.
June 22, 2015
Rated 3.0 out of 5.0 by jkl43708 Room not cleaned, pool not cleaned, business center not stocked
My family and I recently stayed at the HI Express in Lakeway TX and, while the front desk staff were pleasant, they were not equipped to be able to help (no replacement printer cartridges) and, apparently, had lost a lot of housekeeping staff as our room was never serviced - despite daily requests and a specific request upon leaving the hotel in the morning (which was acknowledged by the front desk staff person).
June 18, 2015
Rated 4.0 out of 5.0 by Ellie4 Ok but could have been better
While room was comfortable the sheets had some stains. There was not enough seating for breakfast. We were not greeted as Rewards members.However, the bacon and the shower were wonderful. It was also very quiet and had great view of the sunset.
June 15, 2015
Rated 1.0 out of 5.0 by gmiley1026 Staff and Service
The staff were rude. I had an issue with hot water in my shower and I was talked down to by the staff. Not appreciated and will cause me to reconsider using Holiday Inn Express properties in the future.
June 11, 2015
Rated 5.0 out of 5.0 by Katie1965 Nice Holiday Inn Express
Had the pleasure of staying here with my husband and son. Clean and beautiful hotel. Staff was friendly but lacked knowledge on local places to eat in the Austin area. When asked if any brochures or ideas I was given a magazine that was geared on moving here and not seeing/dining.
Would stay here again and have told others about the location.
June 7, 2015