Rated 4.0 out of 5 by 227
Rated 5.0 out of 5.0 by traveler22015 Holiday Inn Ex
Came at a time when lots of kids on school trips. A little noisy and that took away from the stay.
April 22, 2015
Rated 5.0 out of 5.0 by Jasen C Great service and experience.
The hotel was very clean and the staff was amazingly kind, generous and friendly. Pauline at the front desk was amazing and demonstrates the epitome of superior customer service. My birthday was on Sunday, March 29. As a surprise, my fiancée asked if there were any packages available were someone will decorate the room. Pauline said there were no such packages but offered to assist in the surprise by using her own time away from work to pick up some items from the local supermarket--fruit, candles, flowers, etc. She and maintenance decorated the room for us while we were sightseeing in DC. She dedicated her personal time away from work to assist in making my memorable birthday experience and I am very appreciative of her helping my fiancée pull off such a surprise. Pauline was kind and generous from the moment that she greeted us to the hotel until the evening before we left when we saw her upon returning from a day of sightseeing. Pauline is a tremendous asset to your team and we hope that you reward her for her efforts. Thank you!
April 20, 2015
Rated 1.0 out of 5.0 by TR317 Awful stay
Barking dogs, kids running all up and down the hallways Mom's out in the hallway talking loud and without a care about anyone else. The absolute worst internet you could ask for. I left at 9:30 am, room was not serviced,. Could not even sit down for breakfast, no available tables. I realize families are on Spring Break but us working people want to relax when we get back from work, could not be done at this hotel. Maybe you should let Platinum members stay on the top floor away from all the noise. Also never received my bonus check in points
April 16, 2015
Rated 3.0 out of 5.0 by charlson comfortable place but not too good front desk
the front desk is not friendly. i think this should be improved.
but expect this, the breakfast is good though they don't provide too much food.
the room is clean and big.
i like the room environment.
April 15, 2015
Rated 5.0 out of 5.0 by Chakita family trip
the stay was very nice hotel and staff was great. We enjoyed the location of the hotel close to everything so we didn't get lost. and my children enjoyed it. very child friendly.
April 15, 2015
Rated 5.0 out of 5.0 by Whydog Hotel Staff
The hotel staff was very prompt about responding to my families needs.
April 14, 2015
Rated 5.0 out of 5.0 by Tammy6957 DC Tour Visit
This location was an easy commute to DC. Shopping and dining locations were within walking distance and the staff were a dream. Would stay again.
April 14, 2015
Rated 4.0 out of 5.0 by Dolphins13 Business Trip
Good stay. Room was very clean and nice. Outside needed cleaning. Local area had plenty of restaurants.
April 13, 2015