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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 384 reviews
87%
Recommend This Property

Ratings Breakdown

384reviews

  • 5 Stars
    239
  • 4 Stars
    72
  • 3 Stars
    35
  • 2 Stars
    18
  • 1 Stars
    20

Made my day

By

May 29, 2017

I previously made reservations in advance at another Holiday Inn location by the Airport. After a 6 1/2 hour drive, I arrived at the Airport location to find that my reservations had been cancelled. Plus the person at the front desk wasn't friendly. I was not happy to say the least. I was given the WiFi pass code by the front desk and began searching for another location to lodge. I have frequently chosen Holiday Inn in the past but I was wondering if I should choose another brand for lodging. I decided to call the Holiday Inn Mechanicsburg location. I spoke with Charles and immediately he apologized for the service I had received at the Airport location. He said that that he had a room available for me. I arrived at the Mechanicsburg location and Charles made my transition smooth and easy. Charles had a pleasant demeanor and seemed truly concerned for the customer. Kudos to Charles. You made my day,and made my stay,Sir..

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Excellent staff!

By

May 25, 2017

Recent renovation now completed and the rooms are top notch. Nice modern chaise where you can put your feet up to relax rather than having to sit on the bed. Nice touch!

The front desk staff member was very attentive and also came up very quickly to address a problem with the refrigerator. It could not be fixed so he quickly moved me to another room.

Comfortable bed, etc. My only issue was the use of a comforter instead of a blanket. This is becoming a standard in many hotels which I dislike because I am forced to either make the room frigid or try sleeping with only a sheet which means I have to make the room warmer than I like. Can't you provide a blanket as an option?

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Clean and comfortable

By

May 24, 2017

club

Clean room and especially the bathroom, which is a must for me. Beds were very comfortable and clean sheets made it a perfect.

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Great Staff, Great Stay!

By

May 24, 2017

club

We had a great check-in arriving about an hour early but the staff was able to quickly check us in. The rooms are well appointed with modern, new furnishings. The bed and pillows were fine. All room amenities worked fine. WiFi was great. Hot breakfast was great, although staff seemed challenged to keep things stocked later in the morning (0900). The pool was filled but not open. The staff did offer use of the property right next door. Overall this was a great stay and I will be back. Lots of fast food nearby.

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Family death

By

May 24, 2017

club

Hotel was very accommodating to our large party Good location Was able to use the room off the breakfast area

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Great Location and Value

By

May 22, 2017

platinumelite

very pleasant stay this location is close to a wide variety of shopping and restaurants.

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Great service

By

May 22, 2017

platinumelite

Staff was friendly and helpful. The room was nice and the bed was comfortable.

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standard overnight stay

By

May 22, 2017

platinumelite

Hotel stay was good. Parking could be better though. The front parking area seems very condensed. Would be nice if it can be expanded.

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Extra person charge

By

May 22, 2017

platinumelite

Extra person charge with second person is unfair. This is not right it is wrong

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Fun weekend

By

May 18, 2017

Our stay was wonderful! The staff was friendly when they greeted us and our room was clean and comfortable. Highly recommend!

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Comfortable bed and great service.

By

May 16, 2017

club

hotel stay worked out well, everyone in the group was comfortable and happy with the rooms. Slept well and got out on the road early.

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Loved it

By

May 15, 2017

club

We had awesome rates, in a great location, awesome service and very polite and professional staff. Great amenities as well

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