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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 756 reviews
92%
Recommend This Property

Ratings Breakdown

756reviews

  • 5 Stars
    529
  • 4 Stars
    153
  • 3 Stars
    44
  • 2 Stars
    17
  • 1 Stars
    13

Nice stay

By

September 18, 2017

club

Drove in 1.5 hrs to be close to the airport. My son had an early flight to LAX and on to the Philippines. It worked out great for the both of us. Enjoyed sitting around the pool and watching the planes fly over. Will always come back!

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Convenient location and congenial staff

By

September 17, 2017

club

Arriving quite late at night, I was a little concerned that I would have a long wit at the airport before the shuttle would arrive, but it was a matter of minutes after I called the front desk, and there it was. The registration was ready for me to sign when I walked in the door. Thus I was able to get to my room and get much needed sleep very quickly.
Breakfast in the morning was good, ample choices including fresh fruit and good coffee. Also a Kuerig coffee maker in the room for the first cup of the day was nice to have.
I did not know the shuttle schedule and missed it when I needed to get to the car rental at the airport. The shuttle driver took me anyway, along with just one other person, allowing me to adhere to my schedule. Very much appreciated.
The staff I encountered were friendly and helpful. The room was perfect. Great location, very close to the airport.

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Needs stuff training professionally

By

September 17, 2017

club

Staff needs to be welcoming and smiling to the guest

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It was great

By

September 16, 2017

It was great great staff. Great people a great place to stay

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Park and Ride for Europe vacation

By

September 15, 2017

club

I live in Wilmington and had to fly out of Raleigh for my trip to France. I was very impressed with the room rate, how close the property was to the freeway and the fact that my car would be safe for my trip and that I was able to stay for a night once I returned to the states. They took a lot of stress off of my plate and I enjoyed my experience at their property very much. The staff was extremely accommodating and helpful!

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Nice Hotel

By

September 13, 2017

I always finds Holiday Inn Express Clean and Neat with nice staff.

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Good Stay

By

September 13, 2017

Good Hotel
Had a nice stay
Clean Nice Rooms
I am not sure why Hotel rooms are so dark though and you have to turn on 8 lamps to get light
Shower was great

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Friendly, Efficient,Service.

By

September 12, 2017

club

I stayed at The Holiday Inn Express for just one night,
I was in town for the Funeral of my son William.
Everyone was helpful and understanding. My friend Mary and I were exhausted as we traveled from New York and we found everything clean, beds were comfortable.
I loved the pillow. However, Mary did not like the pillow as she prefers her flat.
We were provided with printouts of directions to get us from the key points where we had to be. Thanks to Holiday Inn, they made a difficult time much easier for us.

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Stay too short!!

By

September 10, 2017

club

We arrived very late from airport and were checked in quickly and efficiently!! We had a very relaxing and restful sleep!! Breakfast was delicious and served early which was great as we had to be on the road very early!! Wish we could have stayed longer!!

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Business Travel

By

September 06, 2017

club

Comfortable, clean. Perfect for business traveler. Shuttle service to airport great!

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overpriced

By

September 06, 2017

I am willing to pay 5 star pricing for overnight stays for 5
star quality however the price scale of this facility is not reflective of its quality.

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Very clean!

By

September 06, 2017

platinumelite

Have been staying at Holiday Inns FOR YEARS.Very friendly, very clean, very reasonably priced!

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