 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property
Overall Experience 4.3
91%
Recommend This Property
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GREAT LOCATION! GREAT CUSTOMER SERVICE!
ByTrace-a-la
August 09, 2016
I was very impressed with the Hotel Representatives. Very accommodating, professional, and genuine. I've stayed at this location in the last 12 months and I've noticed a big difference. They upgraded the quality of breakfasts, the rooms are clean, comfortable, and smells fresh. I'm very impressed with the changes and will definitely be recommending this location to coworkers, friends, and family.
Amazing Staff
ByPenPen84
August 06, 2016
We had a fantastic stay at this hotel.
The experience was made perfect with the help of Josie who took the time to find us the best accommodation and looked out for us throughout our stay. Her attentiveness and obvious caring really made this a wonderful stay. (She stole us from the hotel next door who did not show any of the above characteristics!)
Reasonable quality for an overnight stay in Manhattan
ByTXTravelGuy1000
August 04, 2016
Everything you would come to expect for a Holiday inn Express in Manhattan. My only complaint would be the noise in the hallway overnight. However at the rates being charged, it Is to be expected that the hotel would be full and not all of the guests would be there on business.
Good Practical Choice
Byscott7027
August 02, 2016
The room is a little small by comparison to HIE in other cities but this is New York City so every square foot costs. Once my family adjusted to the room, it worked well for our needs. The breakfast area was roomy and there is a wonderful outdoor patio. The hotel is on a relatively quiet street so it was easy to get to sleep. The staff exceeded my expectations at every level. The midtown location was good for our visit.
Worked well for us.
ByChristinaRumble
July 27, 2016
Totally met our needs. Convenient location. Great staff.
Would stay again.
Comfortable bed and great service.
ByAnita257
July 26, 2016
Great location if you do not mind walking a bit. Friendly and a great deal compared to everything else in NYC. It is nice to have the breakfast option as that can be more difficult to sort out for a group. Internet speed was not that great but could get basics done.
位置可以
By样样yangyang
July 11, 2016
服务还是比较不错的，但是约定的双床房，前台假装没有了，当时为难我们。后来我们拿出了约定单，解决了这件事情。 整体的住宿坏境还是不错的
Great hotel and great location
Byjenniferanna
July 11, 2016
We had a great stay at this hotel and we would come back again. Rooms were clean and very nice. Staff was great and helpful. Parking wasn't too bad for NYC. Only problems we had: we were on the 11th floor and the WIFI wasn't the best- hardly worked. And if you want a restful nights sleep- it's not quiet hotel. It's NYC and its loud outside so therefor it was loud in our rooms. Overall, I would stay here again
Great experience
ByBroadway Fangirl
July 07, 2016
We loved this hotel and will definitely be back. The room was clean and the beds comfortable. We were on the backside of the hotel so it was very quiet. No street noise and very little hallway noise. The front desk staff was wonderful and very helpful at all times. The location was excellent as we could walk to the theatre district and felt safe coming home each night. We especially loved the fabulous outside seating area. It was such a nice respite after the busyness of the rest of the city. Great hotel for the price.
Good Stay
ByMAJ_Husker
June 28, 2016
Good stay at the Holiday Inn Express - what one expects from this hotel chain: clean, comfortable, and breakfast included (not typical for Manhattan!).
Staff was friendly and helpful. Parking was a bit of a pain, but typical for NYC.
Short walk to the subway - would stay again.
Comfortable bed and great service.
Byrbdvs67
June 27, 2016
Great hotel in midtown. My only real issue was having to park over a block away and carry my luggage to the hotel. If they had an area to unload and load, this would have been close to perfect for my business trip needs.
Great room accomidations. Bed was comfortable
ByGenoN
June 16, 2016
I would recommend to anyone the room and proximity to Times Square was perfect. Many close ethnic restaurants was a plus!