 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.3
90%
Recommend This Property
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No water
ByHalle911
March 15, 2020
A pipe busted on the second day of us being there and the staff was unable to give us a time estimate on it being fixed. They're words were "maybe tomorrow, hopefully" We couldn't flush our toilets, take showers, or wash our hands for over 24 hours. They didn't give us recommendations of public bathrooms or accomodations. They also didn't give us any water bottles. We went out and bought $50 worth of water bottles to take back to the room so we could flush our toilet once, and wash our hands. Then the hotel said because it's a "natural occurrence" they wouldn't be able to compensate us. The staff didn't seem concerned, sympathetic, or helpful. We were more than understanding when we thought it would be a few hours to fix but the time only extended. The date of this trip was March 6th-11th 2020.
Poor sound Buffering between guest room and hallway
ByJude
March 13, 2020
Comfortable, but don’t expect to work from the room because it is incredibly noisy once housekeeping starts working. I had several phone calls that I was not able complete due to noise.
Great location!
ByDavid&Lori
March 11, 2020
Easy walking distance to the theatre district and Times Square but just far enough away to not be overrun with tourists. Very clean and convenient!
Great Place to stay in NYC
ByDee Dee
March 11, 2020
The Holiday Inn Express in Manhattan was great - good location for visiting and great value! Quiet, clean and accommodating
Good stay
ByAndrea
March 10, 2020
Great location, good breakfasts although seating was limited, good value for money.
Everything you would expect
By*bluestraveler
March 09, 2020
If you pick any Holiday Inn property you always know what you can expect, in my experience
Small room but this is Manhattan
ByDwei
March 05, 2020
The room is small but it has everything that I need. The bed mattress and pillows are very comfortable. The water pressure in the bathroom shower is good and consistent. The elevator is small and that’s why I opted to stay in a lower floor. The front desk staff is courteous and welcoming. Overall a good experience and I will stay there again.
NY city holiday inn
ByJames
March 05, 2020
Myself and my family stayed in this property for 2 nights, in two separate rooms. The rooms were very clean and well stocked but the foot print was small, even for New York. Breakfast in the morning was overcrowded with limited seating and the breakfast items were bland at best. The hotel staff were friendly, accommodating and eager to please.
What a lovely time
ByNonickname
March 04, 2020
friendly staff
What a pleasure to stay at in wonderful Nyc
Excellent staff
ByDebbie
March 01, 2020
Keep up the good work I’ve if the best hotels I’ve stayed in
Great service
ByVicky
March 01, 2020
Very good experience, value for money and friendly staff.
Reicht für ein Städtetrip aus
ByFranzi87
February 26, 2020
Bett bequem, Personal freundlich und hilfsbereit, Frühstück für amerikanische Verhältnisse in Ordnung