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Rated 3.9 out of 5 by 115 reviewers.
Rated 5.0 out of 5.0 by Great Hotel I booked this hotel at the last minute and rang to check that it was ok to bring two dogs with us. The staff went out of their way to make us and the dogs feel welcome. We were given a ground floor room to make it easier with the dogs and we were all made welcome in the bar in the evening. Will definately stay here again. February 28, 2014
Rated 5.0 out of 5.0 by A real bargain break If you want a great place to stay, close to everything Newcastle has to offer, at the most amazing price!! Then stay here. Free Wi-Fi, fantastic buffet breakfast, nice bar/lounge area, and best of all..step outside and you have KFC. Frankies & Bennys, TGI Fridays, and a fabulous pub, bar/restaurant!! But if your like us, take your own pillows... February 24, 2014
Rated 4.0 out of 5.0 by Good Service & Good Value Only had a one night stay in a double room with a sofa bed for my teenager. Room was adequate and clean. Bed was a little too soft for me but ok for one night. Had free wifi which was good. My only real gripe (and this may sound picky to others) was the 'non branded' coffee in the rooms and the poor tasting coffee at breakfast. I did mention to the male member of staff that the water for the coffee out of the machine tasted 'musty' but he dismissed my comment. Maybe instead of black coffee with no sugar I should ply it with loads of milk and sugar to make it palatable !! This said the hotel was conveniently situated for our visit and would stay there again. February 21, 2014
Rated 5.0 out of 5.0 by Polite staff Great stopping point especially if you want the metro centre or trip into Newcastle or surrounding area. February 21, 2014
Rated 5.0 out of 5.0 by Will be my first choice in the future Excellent location for all purposes of short breaks. Easy to find and is close to the A1. Friendly and helpful staff. Very clean and comfortable rooms. Will certainly be my first choice in the future. January 24, 2014
Rated 5.0 out of 5.0 by Excellant place to stay What a find this is, staff very friendly and welcoming, room well laid out and cleanliness was good. Breakfast was plentiful, however, the water for the tea and coffee had a strange taste, so on checking out I mentioned this and they were going to look into it. The lady on the reception desk, was very helpful and chatty, not sure of her name, but the User ID was STEWARTA, if this helps to identify her as we would like let you know that she is a credit to the company. We will certainly stay again if we are ever in the area. January 16, 2014
Rated 4.0 out of 5.0 by Bed The room was very clean and tidy - the mattress was very soft and a little uncomfortable for us. The curtains in our room 425 were different lengths - didn't really matter. The staff were helpful and friendly . The breakfast was good. January 3, 2014
Rated 5.0 out of 5.0 by great service and very good value Staff were great, breakfast was a really good choice and the room was as good as some four star hotels abroad We had a really good experience and would recommend the hotel to anyone visiting the area Amanda on reception was very helpful and overall the staff were great TGI close by is a superb restaurant and well worth a visit January 2, 2014
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