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Holiday Inn Express & Suites Newport News

943 J. Clyde Morris Blvd. , Newport News, Virginia 23601

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 1251 reviews
90%
Recommend This Property

Ratings Breakdown

1251reviews

  • 5 Stars
    841
  • 4 Stars
    236
  • 3 Stars
    79
  • 2 Stars
    53
  • 1 Stars
    42

The reviews are true

By

September 22, 2021

Stayed here three times since March 2021. Every occasion there has been a problem. This last visit was the worst - the room was not clean, there was a smelly gunk along the countertop in the kitchen, the trash had leaked under the sink and it was not cleaned, and the A/C whistled the entire time. The place is in dire need of maintenance and upkeep.

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Spacious room and very comfortable bed

By

September 21, 2021

Great customer service, spacious room and very comfortable sleep.

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Holiday in Holiday Inn

By

September 15, 2021

platinumelite

We had relaxing holiday after a long time. The customer service was great.

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comfortable bed

By

September 12, 2021

Room fairly clean except for the mold in the bathroom. The bed was comfortable. There was no breakfast available nor a airport shuttle.

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Good stay .

By

September 11, 2021

Nice hotel room just needs a better clean . Overall I can’t complain

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Professional and friendly staff.

By

September 09, 2021

Well experienced staff, going the extra mile serving customers.
Thanks

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Not sure what this field requires

By

September 08, 2021

I was satisfied with my stay and would stay again if service remains the same or higher. However please fix equipment like ice makers on every floors, but overall satisfied

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Summer's End

By

September 08, 2021

Great location for a hotel. Friendly staff and clean rooms.

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Great Hotel

By

September 08, 2021

club

This hotel is set back from the riff raff in newport news, VA. Everything was clean and no disturbances.

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Great Hotel. Reasonable Prices.

By

September 07, 2021

club

We stay at this hotel when visiting local family. Friendly staff, cleanliness and a great breakfast (in non-COVID times) are the main draws.

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Toilets for Midgets, Low Water Pressure and Not Hot!

By

September 02, 2021

club

If you want to sit on a toilet that’s more suitable for midgets, this is the place for you. Hate hot water? Then you will like this place. Does good water pressure scare you? Then the low water pressure here will please you. If you’re an older person with less flexibility and mobility, the low toilets will be a constant challenge.

The best thing about this place is the staff. They are pleasant, helpful and friendly. The hotel is clean.

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No surprises

By

September 01, 2021

On a trip fraught with nasty surprises, this hotel had none. Thank you!!

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