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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 542 reviews
92%
Recommend This Property

Ratings Breakdown

542reviews

  • 5 Stars
    371
  • 4 Stars
    103
  • 3 Stars
    30
  • 2 Stars
    20
  • 1 Stars
    18

Bathroom shower

By

October 21, 2017

platinumelite

The door for the shower stall was in very poor condition and difficult to open and close. The door needs to be replaced.

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Excelente

By

October 18, 2017

Cama suave excelente limpieza en el baño y muy bonita decoración

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Clean, pleasant hotel

By

October 18, 2017

club

Nicely furnished with great staff. King Suite is very spacious and nicely appointed, however bed has a very firm mattress - not to my taste or comfort. But a nice place to stay.

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Great hotel

By

October 18, 2017

club

We enjoyed this hotel. We took the shuttle to the airport to pick up a friend. The driver was the sweetest older man ever. The hotel staff was extremely welcoming.

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Comfortable Bed

By

October 18, 2017

club

Hotel is nice and the bed is comfortable. The room had an odor and the shower temperature knob had an issue. Overall a good stay but when you complain you will need to stay on top of them to make sure the issue has been resolved.

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Great service, convenient location

By

October 17, 2017

Overall positive experience. Great breakfast options to cater to dietary needs. Quiet, convenient location to CNU.

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Excellent

By

October 17, 2017

club

Room was very clean and the staff were very professional and friendly. The free breakfast was wonderful with many choices.

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Great place

By

October 11, 2017

Recently stayed for an entire week in a king bed room - plenty of space in room. The breakfast options were varied each day. Hotel is in a great location. Front desk staff was friendly each time I needed to ask them a question/extend my reservation/check in and out process. Only problems I encountered was with the wifi - though it worked fine on my husbands phone, and the bathroom shower door got stuck because the door slid off its track.

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Great hotel

By

October 10, 2017

platinumelite

Every little bit was very nice here. The Room was very comfortable ,
Clean and big . The breakfast Food was very good. Parking was good. We had no complaints

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great stay,will return.

By

October 06, 2017

platinumelite

slept well.ate well,close to everything and anything that I needed.

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Outstanding site

By

October 05, 2017

club

The staff at this site go out of there way for you, the rooms are very well taken care of as is the entire site. The staff and
Management take pride in this site and it show!

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Check bedding

By

October 04, 2017

club

Upon arrival I was told that I needed to pay a $150 room deposit because i was paying with cash. However the reservation rep told me to pay with cash and that my credit card would be saved on file Incase any damages occurred in the room. When I informed Ana (the front desk clerk) she looked confused and I told her to call the supervisor . While Ana was informing the supervisor of the information that was given to me by the reservation rep she snickered . When I arrived to my room . The bedding was filthy. Hair and a small stain on the first bed and a huge stain on the second bedding. We were transferred to another room where the A/C did not work and water was very cool while showering . There was a variety of things to eat for breakfast however the orange was sour and appeared to be brown in color vs. orange. The pancake maker made half done pancakes. The cheese omelets had a huge chunk of cheese in the middle that was not melted .

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