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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 362 reviews
93%
Recommend This Property

Ratings Breakdown

362reviews

  • 5 Stars
    244
  • 4 Stars
    69
  • 3 Stars
    23
  • 2 Stars
    16
  • 1 Stars
    10

the experiece at this facility was great

By

January 17, 2017

club

I cant say enough of good things about this hotel would do it again

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great value for the money

By

January 11, 2017

club

the only disappointing thing about this visit was the breakfast. We missed it most of the time (our fault not staffs) but when we did it was not great. But i would not let that stop me from staying there in the future

Posted byHotelStaff
January 16, 2017
Dear scot19611574, Thank you for your valuable feedback. We're glad to about your experience but also disappointed to hear about your breakfast experience. I would love to hear about the experience in detail please feel free to contact me to discuss. Thank you again and we look forward to seeing you when you return to Newport News. David J
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A very restful experience

By

January 11, 2017

When traveling around the country on business I prefer Express type hotels I have no need for casual tour type hotels. This hotel is extremely clean and comfortable with a wonderful staff from the front desk throughout my stay experience

Posted byHotelStaff
January 16, 2017
Dear lakovos69, Thank you for your 5 star review. We appreciate you taking the time to let us know about your experience in our home. We look forward to seeing you when your traveles return you to Newport News
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Great Stay !!

By

January 10, 2017

club

I enjoyed everything about my weekend. Everybody was nice, clean rooms , good breakfast. I will be staying again soon.

Posted byHotelStaff
January 16, 2017
Dear Shay25, Thank you for your 5 star review. Come back and see us
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Surpisingly comfortable and upgraded

By

January 09, 2017

club

I haven't stayed in a Holiday Inn in years and was pleasantly surprised by the quality of my stay. I would definitely book another stay an a Holiday Inn Express and Suites Hotel.It was a great value but more importantly a well-maintained clean hotel.

Posted byHotelStaff
January 16, 2017
Dear redcarol 822, Thank you for your 5 star review. We appreciate you taking the time to let us know about your experience in our home. Come back and see us when your travels return you to Newport News
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beautiful updated room

By

January 05, 2017

The rooms were totally updated. Loved the chaise lounge chair in the room. However, I would have put a small table in the big space by the thermostat.

Posted byHotelStaff
January 16, 2017
Dear kingston1, Thank you for your 5 star review. We appreciate you taking the time to let us know about your experience. Come back and see us.
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Excellent Stay

By

January 05, 2017

Excellent Holiday Inn Express. My wife and I received a complimentary upgrade to a suite. That alone made the overnight stay excellent.

Posted byHotelStaff
January 16, 2017
Dear jaalmon, Thank you for your 5 star review. We're glad to hear about your experience in our home and the complimentary upgrade you received. Please come back and see us when your travels return you to Newport News
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Will return

By

January 04, 2017

club

The young man that checked me in was very helpful and friendly!

Posted byHotelStaff
January 05, 2017
Dear Lizard 23323, Thank you for your 5 star review. We appreciate you taking the time to let us know about your experience in our home. Thank you again and we look forward to seeing you when your travels return you to Newport News
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Nice hotel

By

January 04, 2017

club

Courteous staff, comfortable room and bed, very nice breakfast.

Posted byHotelStaff
January 05, 2017
Dear JFDJr44, Thank you for your 5 star review. We appreciate you taking the time to let us know about your experience in our home. Thank you again and we look forward to seeing you when your travels return you to Newport News
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newport news express

By

January 02, 2017

club

hotel was nice and clean, issue was with the bed... way too hard.

Posted byHotelStaff
January 05, 2017
Dear traveling man11, Thank you for your valuable feedback. We appreciate you taking the time to let us know about your experience in our home. Our sincere apologies for the matress issues as they are new mattresses. We will have that looked in to. Please feel free to reach out to me with any other concerns. Thank you again David J.
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A secret gem of a Newport News retreat

By

January 01, 2017

This is an attractive hotel tucked away off of J. Clyde Morris Blvd., and it is worth an overnight stay or two for anyone needing to be on the Peninsula. Food was provided for breakfast and it was delicious. Everybody was friendly. The price was reasonable. Our king sized bed was very comfortable. Everything was neat and clean. It was quiet and not at all crowded, taking into account that it was Christmas Eve and day.

Posted byHotelStaff
January 05, 2017
Dear beach lady tc, Thank you for your 5 star review. We appreciate ou taking the time to let us know about your experience in our home. Thank you again and we'll see you again.
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The pool

By

January 01, 2017

When we checked in that night it was unusually warm outside, about 60 but it felt colder in the pool area than outside and the pool itself was too cold to enjoy it. While we were there there was a large group of children and a few did brave the cold water to swim but most of the kids even didn't get in. The pool was what I picked the motel for. My wife was going to spend some one on one time with her mother in the nursing home and I was going to swim the mornings and relax. The manager did promise to have it warmer when I come back so we will see. He was real nice when I finally got to speak with him.

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