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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 420 reviews
92%
Recommend This Property

Ratings Breakdown

420reviews

  • 5 Stars
    290
  • 4 Stars
    77
  • 3 Stars
    32
  • 2 Stars
    11
  • 1 Stars
    10

Great service and clean room.

By

July 26, 2017

club

Staff was very accommodating of my needs. I was allowed to park my motorcycle under the canopy to keep it safe from the thunderstorm.

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Away from the crowds

By

July 25, 2017

club

This hotel let us stay in the Sevierville/Gatlinburg area but avoid the crowds and overpriced hotels in those areas. Close to Bush's Best visitor center, covered bridge, and Forbidden Caverns. Convenient to traveling south to North Carolina.

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Stay in Newport

By

July 25, 2017

Very nice hotel to stay in Newport. Staff was great and were helpful in all my request. I will stay here again. The only thing would be to add more to the breakfast menu.

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good

By

July 24, 2017

club

It was good stay. I was not there that long and it served me well. There is a wide variety of pillows.

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Comfortable Oasis

By

July 20, 2017

club

After a long day of driving and no reservation it was a pleasure to find a very friendly desk clerk who provided a room and made me feel very welcome. Was only there long enough to sleep and eat. It was a comfortable and convenient oasis for a couple of weary travelers.

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NIce location

By

July 18, 2017

platinumelite

This hotel was close to many area attractions but not so close that it was in a very busy area.

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Nice Hotel

By

July 17, 2017

club

Hotel was clean and staff was friendly. Internet was poor though. Otherwise good stay.

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Second Visit to This Hotel

By

July 17, 2017

Not sure that I'll return to this particular hotel. The room was not as clean as it should have been. Upon checking out and requesting my bill, I was surprised that the front desk clerk never asked how my stay was. I could have shared that the desk had not been cleaned and that the desk chair was broken. I'm just not sure that she cared. Disappointing!

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Nice and convenient

By

July 16, 2017

Great staff and a very nice new hotel. We enjoyed an overnight stay- comfy beds!

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Uncomfortable betting

By

July 12, 2017

club

I will never stay at this hotel again... this particular Hotel does not compare to the rest of the hotels that I have experienced across the United States for the Holiday Inn Express or any of their other hotels. The next time I have to come to this area I will stay further away and another Holiday Inn facility.

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Good experience

By

July 07, 2017

club

Good nice and clean place to stay. however we did not use the free breakfast there were to many people

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Awesome staff and great service

By

July 03, 2017

club

The staff was VERY friendly and VERY helpful the breakfast was full of variety to choose from the pool was big and relaxing the fitness center was very useful for relieving stress

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