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Rated 4.6 out of 5 by 227 reviewers.
Rated 5.0 out of 5.0 by Our stay at Holiday Inn Express! Very comfortable, clean and friendly staff. We just wish the salt water pool had been heated when we visited in January. February 6, 2016
Rated 5.0 out of 5.0 by Excellent Location Everything about this property works well! The location is perfect. It's close to Knoxville and the mountains without all the traffic, the staff is friendly, nearby restaurants are good, and the hotel itself is just right for quiet, comfort, and safety. February 4, 2016
Rated 4.0 out of 5.0 by JD shower curtain needs to be longer. water sprays easily onto floor if curtain is not in place. longer curtain could help prevent this January 25, 2016
Rated 4.0 out of 5.0 by Winter vacation It was late when we checked in.. the front desk lady was very helpful in making us feel welcome. We had not eaten and found out it was too late in that area to order pizza/food for delivery. Front desk clerk asked us if we would like any bagels/yogurt/fruit since we had not eaten. We were very appreciative of this kind act. January 12, 2016
Rated 5.0 out of 5.0 by Loved the bed! I loved these beds they are so comfortable and I must find these pillows January 4, 2016
Rated 4.0 out of 5.0 by Stay was Great Overall experience was typical of Holiday Inn Express. Very comfortable and clean January 4, 2016
Rated 3.0 out of 5.0 by Staff was wonderful, room furniture in need of repair We chose this property, while driving from Charleston to Cincinnati, which was a good mid-point. The pool, breakfast and parking options made the price a great value for the one-night stay. Upon checking in, our first room had a distinct smell of smoke. Since it was a non-smoking room, we requested another room and was given immediate attention for a similar room. It was only upon putting my son's bed together a few hours later (the sofa bed) that we noticed a sizable stain and barely connected bottom portion of the "bed". As it was late by this time, and these issues really didn't need to be resolved for him to sleep, we just made sure not to sit on the edge at any time. I wasn't asked about the stay on the way out, so I just waited until this review. There's nothing the staff could have done differently. They were very attentive (both front end and at breakfast), it was mainly the rooms themselves that need more attention. I would still recommend this property. It was convenient for traveling, and met short-term needs at a fair price. January 3, 2016
Rated 5.0 out of 5.0 by Great hotel This Holiday Inn Express is really nice and the staff is excellent. We enjoyed our stay on New Year's Eve very much and plan to visit again next summer. January 3, 2016
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