 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.5
93%
Recommend This Property
|
Not The Worst, Not The Best
ByDMP2
May 08, 2022
It was a convenient place to stay. It was clean enough so that I didn't cringe to stay there...even though there was a wad of hair in the shower when I went to use it. It was loud...TV's and voices and stomping ...perhaps a party? The room was never cleaned over 3 days. Towels, coffee, cups and conditioner never replaced. The alarm clock didn't work. An outlet was broken. The lighting was horrible...very dull...even with all the lights on. The wallpaper was peeling in the bathroom. I was happy to go home.
Comfortable bed. Nice room decor
ByChicky2022
May 05, 2022
Enjoyed my stay here. Clean room. Nice staff. Will come again
Nice location, close to restaurants
ByChristmas26
May 01, 2022
Hoping that they should have more than 1 person during weekend at the front desk
Great Customer Service
ByBreastwork
March 10, 2022
Had a pleasant stay at this property. The front desk team specifically “Ruth” went above, and beyond to ensure my stay was comfortable and relaxed.
Has I was in town to attend my best friend of 40 years funeral.
Ruth was not only a warm greeter, but as we communicate through the check in process she understood the reason for my stay, and exhibited such grace and compassion towards me. Great hospitality….
A true Gem “Ruth”
Perfect!
Byglenesis
December 11, 2021
I stopped in here to look at it awhile back, and it was so nice that I immediately wanted to stay here. I made that reality this week. I was NOT disappointed. This place is just perfect for my needs in every way.
Desk staff are cultured, friendly, helpful and delightful.
The lobby is well-equipped, with a multi-station office center, and ample seating to work or read. It is stylish, gorgeous, and very clean.
My room was stellar. The bed was fantastic. The layout was unusually thoughtful with seating and surface area and lighting. Everything worked. Nothing smelled. Walls were fairly quiet, considering the loud wedding guests that were thinking around. My room remained pretty quiet.
Breakfast was the usual Holiday Inn Express fare. I always look forward to the scrambled egg, bacon, and cinnamon rolls!
Checkout was even easier.
I did not use the pool, but I was informed that the pool is by appointment, one person at a time only. Kudos!
Thanks for an amazing stay.
Group discount and blocking time
BySund
December 02, 2021
Group discount and blocking time Process should improve. What a wedding party you should have a good streamlined process that all the hotel staff follow. Each section of the hotel staff does not know one process to follow. We as customers for frustrated
Lu
ByRamlu
November 29, 2021
The location was great! The staff was always so willing to assist you in anything you needed. And the breakfast quality was GREAT!
All around excellent
ByRoomer
November 28, 2021
Very impressed with location, room space, service, and amenities. Excellent value.
Great location and service
ByTraveller1942
November 28, 2021
Well kept hotel. The staff was friendly and very accomadating as we needed late check out. The pantry was well stocked.
Good overall
ByRag_ny
November 25, 2021
Lobby , room all clean as expected .
Due to the wedding group arriving all around same time the front desk was too busy.
Management should have known Abt the event and should had 1 more staff for the night.
Guests were in need to water and other logistics and having 1 front desk person was short staffed.
Over all good experience.
Value and Comfort
Bychinita
November 22, 2021
The place is nice and clean. The bedding and pillows are great. However, if you are a light sleeper, bring earplugs or ask to have a room ending over 15. Lastly, the staff is wonderful. Everyone is polite and kind.
Great hotel
ByCraig
November 12, 2021
Honestly one of the cleanest hotels I've ever been in. Everything seemed brand new. On top of that the staff was all extremely helpful and friendly.