 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property
Overall Experience 4.7
96%
Recommend This Property
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Great location
ByLeo837
May 15, 2017
Stayed here several times over the years. With exception of heat issue last year this is a great place to stay. Location is great and very friendly employees
Great staff and great bed
ByTom 13
May 14, 2017
I am always impressed by the friendly staff at The Holiday Inn Express in North Charleston. It is always a pleasant trip when we go.
Naval Reserve training stay
ByCody
May 12, 2017
People were friendly, rooms were very nice and updated. Only complaint is they should have public laundry machines for people staying longer.
very busy hotel
Bycpns72
May 11, 2017
check in & check out was fast & easy.
bkfst buffet were good. white egg veggie omelette was good as it was my first time to eat. ladies worked @ bkfst were so awesome friendly & wanted to take care of everyone.
enjoyed managers reception but we did not have time to attend every of those managers reception that week evenings.
everything seemed in clean condition. shower/tub had 2 shelves in the corner that u cud leave ur shampoo, condition, soap & shaver. of course, we always cleaned up everything with clorox upon checking in. that was why we did not want them to come in cleaning up but one time to change bed sheets during one week stay. that was it.
i reserved for 6 nights for my daddy's 84 bd reunion. after seeing my daddy being in poor health condition, I decided to reserve 4 more nights to spend more times with my daddy but it was full. Oh no, not good news.
later on, I went down to front desk to check if any available room & there was only one night available. She reserved one night for me. I told her that I wanted to spend more times with my daddy. She told me," aww, that was very nice of me".
I kept on trying to reserve any available & finally got me 2 more nights to stay. Glad I cud stay in my same room for the rest of nights.
next day she asked my hubby if he wanted to cancel the rest of my reservation & he told her that his wife took care of it". I was like what! duh.
easy to enter & out with traffic light on universal blvd that helped a lot on very busy universal blvd.
safe area but very busy hotel.
mattresses had coils. not bother us but be sure to sit down soft or ur back ouch if sit down fast on that coiled mattress.
will go back there again but will avoid that female front desk that wanted to "help" me to cancel the rest of my reservation.
Good Hotel
Bytag 71
May 10, 2017
Everything was as expected. That is why I try to stay at a Holiday Inn Express when one is available. No surprises, just a good comfortable place to stay.
Angenehmer Aufenthalt
ByToptommes
May 08, 2017
Das Personal ist überaus nett und hilfsbereit, das Hotel und Zimmer sauber und ansprechend mit schönem Pool.
Im Zimmer lassen sich wie zumeist leider nicht die Fenster nicht öffnen.
Frühstück ist Durchschnitt für USA.
Ruhige Lage und schöner Freizeitpark gleich nebenan keine 5 min mit dem Auto.
Great Stay
ByAMills
April 29, 2017
We had a great stay! Everyone was great and very helpful. The lady that did the breakfast in the mornings was amazing! She went out of her way to take care of everyone :) We will defiantly be back.
nice
Byscott
April 27, 2017
Good very friendly people nice atmosphere . Everything with clean. People in nice. Close to everything that you need.
North charleston
ByMike29631
April 27, 2017
Great staff and location. I always stay here and have yet been disappointed with the hotel.
very comfortable
ByStephen
April 27, 2017
Was very pleased with this hotel. Clean room good service and tasty breakfast
Clean
ByLindaandbrad
April 26, 2017
Only stayed one night. Staff was friendly. Rooms were clean
Only Decent Option for Race Weekend
ByMedical Practice
April 20, 2017
Our medical practice was in town for the Cooper River Race. We were hoping that this hotel would be on the same high quality level as our previous stays in Holiday Inn's. No it was NOT! We reserved 6 rooms and asked for a 1.5 hour late check out or 1 hour at the least. I was told that another group was coming in and that was not possible. I also asked if there were any rooms available for a half day but was told that they were sold out. NO problem. In the next sentence you tell me that a King room is available and I would have to pay full price. We actually held two rooms for staff to shower and the staff was rude and practically tried to throw us out. Not sure why when the housekeepers were still cleaning other vacant rooms. As an elite rewards member this made no sense. I have never had an issue with a late checkout in the most busiest of Holiday Inns. Not only that issue but the rooms were not clean and need an update. Mold and hair from previous guests left in the bathrooms, furniture was old and in bad condition, carpet was disgusting, mattress was worn, sheets were dingy and stained. Rooms just need to be thoroughly cleaned and updated. We will never stay there again.