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Holiday Inn Express & Suites Ocean City

12601 Coastal Highway , Ocean City, Maryland 21842

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 1277 reviews
96%
Recommend This Property

Ratings Breakdown

1277reviews

  • 5 Stars
    968
  • 4 Stars
    218
  • 3 Stars
    48
  • 2 Stars
    28
  • 1 Stars
    15

Clean, comfortable and convenient

By

December 08, 2019

club

We enjoyed having a room on the first floor next to the
lobby, which we had requested.
There was a variety of breakfast food which we would
have enjoyed more if the hot breakfast food were hot.
The staff was friendly and helpful. The room clean.
We especially enjoyed the location close to Ocean City,
Maryland's annual Winterfest.

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Wonderful getaway

By

December 03, 2019

We had a relaxing mini vacay! All the staff members were extremely friendly and polite! Particularly the breakfast staff went out of their way to provide a wonderful dining experience during their complimentary breakfast! Have stayed here several times before, and will return in the future.

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Comfy and clean

By

December 03, 2019

Nice hotel. close to everything. I always liked holiday inns. The rooms are clean and the beds are comfortable. They give you lots of towels and the showers always have great water pressure!

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Bathroom

By

December 02, 2019

platinumelite

commode was a little wobbly and it was noted that a small wedge of wood was under the commode. There was no leakage of water.

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good stay

By

December 02, 2019

platinumelite

comfortable bed and great service. Good value, and more and more and more.

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noise

By

November 27, 2019

club

very loud next room. front desk person told them but it lasted till 12;45 a.m., after being told about it at 11.

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Nice weekend, but the indoor pool is too cold when outside temps are cold

By

November 12, 2019

First time at this hotel and we had a nice time. We especially enjoyed the proximity to the local park and breakfast each morning. We know what to expect from HI Express and we enjoy staying at them.
There was one thing that our kids were very disappointed about. Your hotel offers an indoor pool and they could not wait to go swimming at the end of October. However, it was cold outside and the indoor pool is not heated and not well enclosed. Every hotel I've ever been to that has an indoor pool it is heated or at least it is enclosed well and room temperature, not the case. The indoor pool is right up against the outdoor pool separated only by a glass wall. The kids could not enjoy the pool and they will swim at almost any temperature.

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Leaks

By

October 31, 2019

club

We booked this Holiday Inn for the Halloween Weekend festivities in Ocean City. Room Cleanliness was fine. However there is clearly mold in the atrium entrance and there are roof leaks as evidenced by the bad rain storm we had that Sunday 10/20. We had to change rooms Sunday afternoon because the ceiling began to leak and the window seals in the breakfast do not work because the windows were leaking. The hotel is in need of an overhaul to make sure it can hold up to rain storms. The hotel did move us down the hall thankfully and the rest of the night was ok. However I do not feel like we were offered any type of accommodation with our room rate....just given points.

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Visit Friends

By

October 28, 2019

platinumelite

Great facility. No problems during our stay. I would definitely consider this hotel again if/when I'm in the area.

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A generally comfortable place to stay

By

October 28, 2019

club

A great location in north ocean city adjacent to a cozy community park that features a walking/jogging path, athletic fields, playground and a lagoon.

The staff is cordial and responsive. Generally, a comfortable to stay

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clean

By

October 26, 2019

Nice room. clean and quiet. Staff was helpful and friendly

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BnB

By

October 23, 2019

This is our favorite hotel to stay at when we want to get away to Ocean City. Everyone at the hotel is always friendly and helpful, which makes for a wonderful experience.

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