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Rated 4.3 out of 5 by 536 reviewers.
Rated 5.0 out of 5.0 by Great Staff and Location Due to an unexpected change in our trip we were stuck without a place to stay and the staff worked very hard to find an available room accommodate us. The staff met every request during our stay and were always friendly. There is a great pool area and games daily for the kids. August 1, 2015
Rated 5.0 out of 5.0 by Great Time This is a great place to stay while in Orange Beach. The hotel staff is so friendly and accommodating and they will make you feel relaxed and right at home during your stay. We will definitely stay here on our next trip to Orange Beach. Very comfortable bed and the pillows are superb. August 1, 2015
Rated 1.0 out of 5.0 by Great Location Average Service Great location right on the beach. Pool is way too small for the number of guests. Check-in staff very unfriendly. Asked for an upgrade as a Platinum member and the clerk said no way. Asked for a welcome bag and she acted liked she was doing me a favor giving me a bag of nuts and a bottle of water. The treadmill in the exercise room was broken. The room was noisy at night. I had to go into the hall several times to ask guests to be quiet. Overall a very big disappointment and I'll never stay at this property again. July 31, 2015
Rated 5.0 out of 5.0 by Great Hospitality We took a family vacation to the beach and were very satisfied with our stay. The staff was friendly and helpful throughout our stay. They were very hospitable and gave a warm greeting wherever you happened to meet a staff member, whether inside or outside, and whether day or night. The room was clean and comfortable. The air conditioning was perfect and we slept great every night. We did have some problems with the electrical outlets, but that is a small problem that won't affect my future plans to return to this hotel. We had a great vacation. It was exactly what we hoped it would be, due in large part because of our satisfaction with the Holiday Inn Express. July 30, 2015
Rated 5.0 out of 5.0 by Beds were very comfortable, great sleep, great service. Great stay. Offered great breakfast every morning. Would stay again. July 29, 2015
Rated 4.0 out of 5.0 by Great location High price, terrible Internet, attentive staff and towels that are sometimes grey and not white. Rooms are musty but generally clean - perhaps tile in the room instead of carpet would pay dividends. Excellent atmosphere, very family friendly and amazing fishtanks. July 29, 2015
Rated 5.0 out of 5.0 by Good Beach Nice staff, pool, beach and hotel. Like most places down there, you will end up driving to get lunch and dinner, but there are plenty of options all around and the hotel is located in an area that is full of options but not much traffic July 29, 2015
Rated 5.0 out of 5.0 by Terrific Hotel Clean comfortable rooms and the best pool and hot tub of any Holiday Inn Express! July 27, 2015
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