 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property
Overall Experience 4.3
86%
Recommend This Property
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Better than expected
ByChris7083
July 26, 2016
Excellent room and clean! Super friendly staff. Very easy booking. Decent breakfast but I would have liked more meatless options But That is a personal choice for me.
BC Family Trip
ByBRC Family Vacation
July 19, 2016
Great staff, clean hotel, beds are comfortable, easy parking and good safe area. Was glad to see the Air Force on site, proud of the service members.
Needs to Greet Members
ByTravingthru
July 18, 2016
Front desk staff needs to learn how to Greet their Members.
Excellent Hotel
ByShakil Z
July 18, 2016
Very Clean Room that was also the right size for two adults and two children. Good Breakfast choices including Turkey Sausage and Cheese Omelets.
GREAT PLACE TO STAY, WILL DO IT AGAIN
ByJWH2323
July 15, 2016
I HAD A WONDERFUL STAY AT THE HOLIDAY INN EXPRESS, WAS THER FOR 3 DAYS ATE A WONDERFUL BREAKFAST, SAT IN THE LOBBY READ THE PAPER AND TALKED WITH THE PERSONNEL AT THE DESK AND IN THE LOBBY, I WILL RECCOMEND THIS PLACE TO EVERYONE I KNOW GOING TO PANAMA CITY. IT IS VERY CONVIEANT TO ALMOSR EVERYTHING . GREAT PLACE
Poor Check-In Service
ByLE37
July 11, 2016
30 minute check in process with no line. Complete incompetency of front desk. Sent business associate to a room with a person in it already!
Outdated or broken furniture
ByFArmendaiz
July 05, 2016
As previously stated in the comments. a number of broken items in the rooms. Dirty mini fridge. Stained bed sheet.
Cleaning Staff
ByWilber61
July 05, 2016
The cleaning staff was excellent and understood that I wanted my bed made differently than how they normally do and I appreciated that and they kept it that way during my stay.
relaxing and comfortable
Bybolgar
July 02, 2016
needed a place to kick off vacation. close enough to the airport, was able to relax and get ready for the beach
Nice staff, clean hotel, just no hot tub.
BySparkloccini
June 21, 2016
The staff was wonderful, really outstanding. The hotel was clean and comfortable and breakfast was good. Our only problem with this property is the lack of a hot tub / Jacuzzi. Otherwise, it was a great experience.
fire alarm
ByKakos
June 21, 2016
staff could not help me with a "beeping" fire alarm. Spent a sleepless night
Comfortable
ByNYbigdoggs1
June 06, 2016
Just stayed briefly to sleep. I always choose HIE because of there service and staff are always professional.