 Guest Reviews
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94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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Excellent Hotel
ByJoseph C
April 20, 2021
Staff is very friendly and keep the hotel very clean. Loved the breakfast and rooms, i have had such a restful stay after work here. The location near my job is excellent and Katy the sales manager was awesome at making sure my rate worked with my company.
Business traveller
ByCMarkum
April 17, 2021
Great, clean hotel. Area has many nice restaurants, and walking path right across the street from hotel is nice.
I loved it
ByTellz
April 14, 2021
Great experience here. I recommend anyone who is traveling in the area and want a quiet place to relax. No smoking inside was a plus too. The staff had excellent manors and were readily available as much as possible with covid 19 restrictions. Nothing was void.
Safe,Clean and friendly
ByBusiness Trip
April 12, 2021
The staff was very friendly and made sure everything was great during my stay. I have sent other Employees to this hotel as well and they enjoyed their experience. When your there at night you feel safe. The parking lot is well lit and overall property is clean.
Nice stay
ByBert
April 11, 2021
Coffee was nasty, but breakfast was okay. Great service.
Clean and professional
ByFar2classy
March 30, 2021
PROS
- after hour for options at front desk
- large rooms
- decently priced
CONS
- lower floors will sometimes have a sewage smell in bathroom
Clean Room and Great Service
ByCPat75
March 29, 2021
I stayed for 6 nights. I had surgery nearby and stayed at this hotel tk recover before flying to my home state. The common areas and room were clean. It was hard getting lyfts and ubers so the staff recommended a reliable taxi service. I was very comfortable during my recover and the staff was extremely helpful to my caregiver and I.
Ok for a sweet
ByJoe6.0
March 29, 2021
Not bad but when you book a suite you expect a little extra. The basics are mastered comfortable clean and friendly but not jaw-dropping
large comfortable rooms, spotless clean
Byanita57
March 26, 2021
had a lovely stay right facing the Hudson river. room was imaculate and spacious and comfortable. staff friendly and helpful. really enjoyed the brewery around the corner, will stay again if in that neck of the woods
Kimberly okura
ByKimberly
March 25, 2021
Comfortable and clean room. Great service with friendly staff. I would definitely visit again. In hopes the pool will be open
Excellent service and clean up to date rooms
BySesi
March 23, 2021
Excellent room, large and clean. Staff are friendly and professional and made the stay superb. Felt very safe in the current climate.
Different experience than past stays
Byviolingirl
March 22, 2021
I have stayed at this Holiday Inn many times over the past two and one half years, coming down once every two or so months for business. In general I have been very happy with my stay. This last time was not a great experience.
I was put in room 205, which apparently has the plumbing for the next floor running through it. The sound of water being used was incredibly loud and, in fact, sounded as though there was a leak in the upstairs bathroom. But much worse than that was the big party going on upstairs in 305 on March 16th. The people staying in there began blasting music that was louder than my tv sound around 8pm. I waited until 9:30 and complained at the desk. The male manager promptly called the people, and they did turn down their music. However they were making so much noise (sounded like they were dropping heavy weights on the floor every few minutes) that when I went to bed I couldn't fall asleep (even with earplugs). I waited until 11:30pm to complain to a now different manager. I asked to change rooms (that seemed the simplest solution), but she told me the hotel was completely booked. She did offer to call room 305. It finally calmed down up there around midnight. But at 5am the next morning my phone rang with a wake up call--I did not put in an order for one. I believe that this was done deliberately. Since I was now up for the day, I went out to the parking lot, only to see it minimally used, odd if the hotel is completely full. I should also mention that the hallway reeked of pot upstairs outside of 305.
I don't really want to complain, I like this Holiday Inn and have had many good stays, This just wasn't one of them.