 Guest Reviews
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93%
Recommend This Property
Overall Experience 4.6
93%
Recommend This Property
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All was great... just a better breakfast please.
ByNutsofNY
August 09, 2016
Everything at the hotel was great... very clean room, very friendly and attentive staff. My only let down was the breakfast at the location. I found the choices very limited, and what was available was a bit of a let down. As far as a clean, nice, holiday inn... I would definitely recommend this facility.
Nice hotel, unresponsive management
ByBeeze
August 06, 2016
My most recent, of many stays here in Peekskill, left a bad taste in my mouth. First, I made a mistake in booking. I assumed I had until 6PM the day of check in to cancel. When I tried to cancel my reservation at 7:45 AM I found it was booked in a 24hour cancellation timeframe. I did not intend to book this type, and would never do so.
I called the hotel, hoping for some understanding and accommodation by management. I have usually found most HI front managers more than willing to work things out.
The front desk girl told me all of the managers were in a conference call and she would explain to them and have them call me. I waited, and waited. I called back at 2:00PM and was given another song and dance about management calling me asap. At 3:30PM I bit the bullet, drove 30 miles out of my way, and spent the night 100 miles from where I really wanted to be. And there was still no management present when I checked in. Needless to say, as a Spire Elite Member, and a Gold member since 1985 I expect a better quality of service. The next time in Peekskill, I will find another HI to stay at.
1 night stay
By
August 03, 2016
Great hotel, only thing that would make it better would be a restaurant on the grounds or easy to walk to.
Friendly and clean!
ByCWS Fan
August 03, 2016
Great staff (friendly and helpful), loved the location (clean and organized), would stay there again in a minute!
Warm and Friendly staff
Byhappy cust
August 03, 2016
A very satisfying experience! The room was lovely, the breakfast was delicious... plenty of staff throughout the hotel.
great place
ByTsbirthday
August 02, 2016
great place to stay clean and very very nice staff
Great hotel.
ByEJT702
August 01, 2016
Stayed for business. Attentive wait staff. Wednesday socials are a great time. Rooms are clean. Breakfast always on time
Comfortable, well kept
Bynykwrx
July 27, 2016
Better than expected for this brand.
Ample parking, comfortable rooms and helpful staff.
Above Average
ByTBRTBR
July 26, 2016
Comfortable accommodations (not really a "suite" as advertised); a bit pricey. Card unnecessarily charged without prior authorization for unused "incidentals" and not refunded promptly.
Very clean and very nice employees
ByLori 61
July 21, 2016
I reserved this particular Hotel because of a Wedding.They were very good at meeting my needs which included an early arrival in one of the rooms to be able to dress for the Wedding.They also had helped me with Limo service or a local Taxi service if needed.In all everything went well and I was very satisfied with the service.
Beautiful place to stay...
ByTotally Satisfied!
July 19, 2016
I love staying at this property! The front desk staff and housekeeping crew are wonderful and ALWAYS helpful. The property itself is maintained beautifully inside and out. The rooms are very comfortable and peaceful. I've gotten my best sleep here! You can control the temperature of your room, and the bed and pillows are just perfect. The bathroom amenities are very good, including a light up makeup mirror! The room also has the single cup Keurig coffee maker, microwave oven and refrigerator. They have a pantry by the front desk to purchase anything you might have forgotten as well as food and treats. The Hudson River is right aside so the view is beautiful as well. Metro North train station, restaurants and shopping are very close by.
comfortable rooms
ByAmy/Boston
July 18, 2016
the room was excellent. Very comfortable bed, pillows,