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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 368 reviews
91%
Recommend This Property

Ratings Breakdown

368reviews

  • 5 Stars
    245
  • 4 Stars
    73
  • 3 Stars
    25
  • 2 Stars
    12
  • 1 Stars
    13

Nice

By

May 26, 2017

club

Enjoyed the stay . Didn't like how the staff kept interrupting about checking out 3 hours before check out time

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Survey too long

By

May 22, 2017

platinumelite

The summary was long enough. Too much time to say I had a very pleasant stay. If I did not like something I would complain.

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Passing through

By

May 21, 2017

club

We were on our way to New Orleans, just passing through, very satisfied with the room and service

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Quick sleep

By

May 19, 2017

club

Treated respectfully asked to come back and pool was wonderful my family was treated well

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Great Location

By

May 17, 2017

Standard Breakfast buffet. The attendant was awesome.

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Great Place to stay

By

May 17, 2017

club

I had avoided HIE for the last few years because of a poor experience in another state. The staff were very friendly and wanted to make sure our stay was enjoyable. Great place to stay in Pensacola FL.!!!

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Love love love this hotel and staff

By

May 17, 2017

club

People are so quick to write negative reviews and I wanted to make sure that this staff gets a great review! I travel often with my husband and two kids, we always stay in this hotel when passing through or staying in Pensacola. We plan our trips to end the night there because we know we will be taken care of! The hotel is clean, my kids love the pool, the staff is always friendly and even offer the kids cookies and talk with them. You have an amazing team there and they deserve to be recognized.

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Traveling back north

By

May 16, 2017

club

The Holiday Inn Express was a great place to stay for a person who is trying to drive long miles in a short period of time. Easy getting a room.quiet,safe and friendly staff.You don't have to drive to get to a restaurant and easy to find from freeway.price was a little more than I usually pay but was worth it.

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The traveler

By

May 15, 2017

Love IHG and can always find a room close to my scattered business meetings

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Southern Hospitality at it's BEST!

By

May 10, 2017

club

My second time back in Pensacola, and I couldn't have been more happier. My hotel stay made this trip all the more reason to continue to visit over and over again.

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Great staff comfy bed

By

May 10, 2017

club

The staff was amazingly helpful and the beds clean and comfortable.

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Awesome Hotel

By

May 04, 2017

platinumelite

This is the place you want to stay. Close to everything.

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