 Guest Reviews
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90%
Recommend This Property
Overall Experience 4.4
90%
Recommend This Property
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Port Allen Holiday Inn Express
ByAustin 456
December 12, 2019
The hotel was comfortable, clean and quiet. My only complaint was each night if returned to my room (three nights) the key card didn't work. It is annoying to have to return to the desk to get into your room. The management give me extra points for the inconvenience but after the second night the problem should have been addressed.
I requested a handicap accessibile room because thought I would get a roll in shower but I had to step into a tub. The bed profile was quite high a guest ina wheelchair would have a problem getting into the bed.
Nasty
ByMelsoccer
December 11, 2019
It was horrible. Room and bathroom were dirty upon check in. Had to change own sheets and clean if we were to stay. Manager not very nice.
All work no play but good rest.
ByBrown Sugar
December 09, 2019
Stay here for work and being away from home is rough but a place like this to stay at makes it a little easier. Helpful stay and clean rooms.
A good overall four day stay.
ByTerry
December 08, 2019
When travelling on the road I always appreciate a consistent room with a good bed, good facilities and a great staff. Port Allen Holiday Inn Express certainly exceeds those expectations. They are very welcoming and more than happy to assist. This inn is as refreshing from the interior, the staff to the excellent exterior landscaping. I would recommend this hotel for future trips to my family and friends.
Great hotel as most Holiday Inns
ByRicci1017
December 06, 2019
I use to stay at cheap hotels until I experienced my first holiday inn. I’m a clean freak and these hotels always exceed my expectations when I visit and stay. Shout out to holiday inn for always being the best!
Clean hotel, bad customer service
ByT. Franklin
December 01, 2019
The hotel was nice and neat for our visit with family. We had to request our sheets be changed as housekeeping cleaned our room twice without doing so. We stayed for a week, so we should not have had to ask. I did not like that housekeeping starts knocking on doors (very loudly) around 8:45 am and check out isn’t until 11:00 am. This was vacation so we wanted to sleep in, but we’re disturbed each morning. We won’t be staying at this location again.
Clean and pleasant
ByJess
November 30, 2019
Clean rooms and pleasant staff. Good choice to stay at. Front desk made checking in quick and easy. Bathroom was very clean which is a big deal with choosing a hotel. Would stay there again
Cloud9
ByCloud 9
November 29, 2019
I always stay at this Holiday Inn when I visit Port Allen
Wonderful Overnight Stay
ByJudy
November 28, 2019
Staff was friendly, hotel was clean, room and bathroom were updated, bed was super comfy, and breakfast was fresh and hot! Would highly recommend this property!
Overnight stay
ByCharge
November 27, 2019
Overall we had a nice experience the beds were alittle hard but overall a good night stay visiting family near by.
Host Hotel for Wedding Party
By
November 27, 2019
The staff was very friendly and welcoming. We were very pleased with the service we recieved and so was our guest.
Good experience
ByGwCook
November 20, 2019
Good experience. Friendly staff. Convenient location.