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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 422 reviews
96%
Recommend This Property

Ratings Breakdown

422reviews

  • 5 Stars
    327
  • 4 Stars
    67
  • 3 Stars
    17
  • 2 Stars
    5
  • 1 Stars
    6

Great place to stay with comfortable, clean bed and great service

By

January 18, 2017

I have stayed in Puyallup prior to this stay, however this was my first time at the Holiday Inn Express and I was immediately impressed with the exterior of the building. I left safe here, great location, easy access getting to and from other areas, the rooms were updated, clean modern, beds were comfortable, coffee maker, frig, microwave, all the amenities when could need. The staff was friendly, engaging, and helpful. I will definitely be staying here again.

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Comfortable beds

By

January 15, 2017

club

Room was a little dated but beds had memory foam that helped a sore back that I had.

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Fix the elevator

By

January 15, 2017

platinumelite

I would only go back if the fixed the elevator first. They have had the elevator broken for two weeks and management should have been escalating this before two weeks had passed.

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Clean

By

January 13, 2017

club

Would stay again. There were issue's with the pool but the staff took care of it immediately. We were unable to use the pool it had to be shut down. Hot tub was great.

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Holiday inn south hill

By

January 11, 2017

Nice hotel close to highway access. Clean-ish rooms. Elevators were broken so had to make my own way to top floor. Would stay again.

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Sleep

By

January 06, 2017

I don't sleep well anywhere I am nothing against the hotel

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Friendly staff

By

January 05, 2017

Staff was helpful and friendly. The room was clean.

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Very Clean and welcoming

By

January 05, 2017

club

We have stayed here many times and love it. It is reasonable in price and clean and comfortable.

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Great Staff and Comfortable Room

By

December 28, 2016

After a very long day of travel and arriving hours later than anticipated, we were greeted by a friendly front desk clerk named Maura who remembered us from last year! The entire staff was friendly and helpful, the suite is roomy; the bed is very comfortable; the exercise room is well equipped; the breakfast selection is very nice. The location is perfect with easy access to shopping and restaurants. Definitely recommend for anyone staying in the Puyallup area!

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great stay

By

December 27, 2016

club

nice place to stay, in a busy area next to large mall. everything you would expect from a holiday inn express.

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The quality of stay

By

December 27, 2016

I enjoy everything they offer. Clean, good service, well maintained, the breakfast is better then a lot of restaurants. The biscuits and gravy are awesome, the eggs were great, good fresh fruits.The beds are super comfortable. No problem with the WIFI .all in all, perfect stay . I will go back any chance I get. loved it. thank you for the good memories.

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Nice hotel

By

December 18, 2016

platinumelite

first time to stay in this hotel. comfortable bed and clean room. I love the warm swimming pool and spa. will stay again.

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