Rated 4.1 out of 5 by 445
Rated 5.0 out of 5.0 by lindadeDios 7 hotel stay holiday for mother day
I enjoy sharing with my family, hotel is full of excellent service people, family visited and felt very secure, location is great
May 20, 2016
Rated 4.0 out of 5.0 by Mayra20 Great Service
The personnel were very courteous and helpful in every way. Customer Service desk was very informative on traveling around the area. Rooms were very clean and comfortable, even though there was a loud noise coming from the air conditioner unit, too tired to worry about it. Didn't spend much day time in the room.
Breakfast was excellent, schedule time should be extended.
Over all I recommend this Hotel to everyone.
May 19, 2016
Rated 5.0 out of 5.0 by shoebox10 Nice hotel, convenient to shopping and dining in a good area.
Front desk staff very helpful Very nice breakfast. Only complaint is the bathroom could use additional lighting.
May 15, 2016
Rated 5.0 out of 5.0 by guest2day Enjoyable stay
First visit to this hotel and San Juan. Hotel was very enjoyable. Clean hotel and room was great. It had a great view of the Lagoon. It was also in walking distance of restaurants and other sites, as well as, the waterfront. Staff and Concierge were both helpful and knowledgable with the area.
May 15, 2016
Rated 3.0 out of 5.0 by AndreaTCT Good but not Great
I've stayed at many Holiday Inn/Holiday Inn Express hotels and I've been wowed in the past. This hotel was good but nothing great. There was nothing terrible either. However, when you've stayed at many hotels throughout the States there is a certain expectation you become accustom too. One notable mention is the location. It's about a block away from shopping and some amazing views. I'd stay here again.
May 14, 2016
Rated 2.0 out of 5.0 by HBK123 Below Average Experience
Noisy fans/Ventilators, Got Queen bed, when I had the booking confirmation for King Bed. Average Pool, decent breakfast.
Flooding from the lagoon on the way of exit.
May 11, 2016
Rated 5.0 out of 5.0 by Tony-Aki Service With A Smile
The Staff here is the Best! They were able to help me with areas of concern that made my day and travel so much more enjoyable. The service here was warm friendly and made me feel welcome.
May 7, 2016
Rated 5.0 out of 5.0 by evildeb Great area!
The hotel is a hidden gem. Walking distance to the beach, shops (both high-end and liquor stores), great restaurants. The room as very updated, quiet and clean. The staff was super friendly and helpful (airline lost a bag and the staff was more than happy to deliver it to our room while we were out to dinner). Loved everything about this stay!
May 6, 2016