Rated 4.1 out of 5 by 390
Rated 5.0 out of 5.0 by packerpack Comfy and clean
would stay there again
hated the sliding door on the bathroom
some rooms small
February 7, 2016
Rated 5.0 out of 5.0 Excellent location
Beach, restaurants, shops, Walgreens/CVS pharmacies are in walking distance.
Room and all areas were clean. The parking lot is small but there is a parking building in front of the hotel.
The hotel was renovated about 3 years ago.
February 6, 2016
Rated 1.0 out of 5.0 by Happy Photo Bad Location
This location did not meet the expectations which we as platinum members have come to anticipate for IHG group properties.
To begin with the porter was a complete pain in the neck. He insisted on taking luggage out of our hands, with the expectation that he would get a tip. This is not the type of attention we would expect from any hotel, and definitely not at a HI Express.
The breakfast room was too small for the number of guests staying at the hotel, there should have been at least two if not three times the amount of tables available, and more stations so that people could get there food in a reasonable amount of time. All food was not put out at breakfast time. As an example, you had to ask for muffins two days in a row.
An item of ours that was turned in to the lost and found was not saved for return.
Towels were removed and not replaced.
The bathroom was small and crowded with no place to put bathroom items needed. To turn the water on in the shower one had to get in the shower and get wet with cold water until the water warmed up.
The hotel appearance on the floor and in the room was rather dreary, as was the much too small reception area..
And, to top it all off, where were the cookies? There were no cookies. The comment was that they do not do that. We have grown to expect the cookies each afternoon when returning to the hotel, a perk we really appreciate.
People at the desk were pleasant and accommodating. However the total stay left much to be desired. All in all this is not the experience we expect to have from an IHG property and we would never stay there again.
February 5, 2016