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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 1122 reviews
89%
Recommend This Property

Ratings Breakdown

1122reviews

  • 5 Stars
    651
  • 4 Stars
    293
  • 3 Stars
    97
  • 2 Stars
    49
  • 1 Stars
    32

Internet did not work in my room

By

April 29, 2017

platinumelite

The front desk tried to help with the wifi, but was not successful. Had the IT person call me, they were also unsuccessful.

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Early start - late finish

By

April 28, 2017

We arrived early in the morning and wanted to check in since we were going to be late returning from our trip to visit some friends. We just expected to be told our room would be ready later, but at least that would be out of the way.
The staff was very nice and allowed us to check in (they had an empty room of our type) earlier then normal time. This allowed us to dump our luggage and stuff instead of having to leave it in the car during our visit.
We arrived back after midnight and so did not have to check in at that time.
In the morning we ate breakfast, which has gluten free items if you ask for them. There were egg white veggie omelets and turkey sausage patties among other things. After breakfast we took the shuttle to the airport. Room checkout was easy and correct with our bill under the door when we woke up.
The shuttle driver asked if we were in a rush since he could drop some people off at another building. We were not and so we were dropped off second, but in plenty of time and without fuss.
Room was clean, easy to adjust room temp. Shower had plenty of hot water despite being on an upper floor. The windows could open which you don't find in many hotels, so we could get some outside air into the room. The internet seemed responsive and easy to connect with, but we did not stress it to hard.
Overall a very pleasant experience with the staff accommodating us in unexpected ways.

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Excellent breakfast and clean room

By

April 27, 2017

club

Place was great, clean, wonderful breakfast.. little far on one side of the building to get to your room if you go out the far west exit as there is no key card entrance, but otherwise the price was good for how nice it was.

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toilet

By

April 26, 2017

platinumelite

the water level in the toilet bowl is to high get splash back when used

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Great location near Seattle airport

By

April 26, 2017

club

Affordable comfort with an enjoyable breakfast, very friendly staff, good experience

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Wonderful Stay

By

April 23, 2017

club

This was a great place to stay. Close to the Link to get to the city. The only thing I didn't like was the fitness equipment was broken so I didn't get a good workout in the morning :-( Breakfast was wonderful!!! Staff was very friendly and helpful! The room was very clean!!! I would definitely stay here again!

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Bed was a bit firm for my liking, but that is a personal preferance

By

April 22, 2017

club

The reception person at the desk was very nice and helpful. The room was very clean and roomy. The beds were a bit firm, but certainly fine. We really enjoyed the breakfast. There were a lot of people in the dining area when we went down, but there was still room for us. The food was exceptional and there was lots of food, right up until the time breakfast was over. Parking was easy and the location was excellent since we needed to be close to the airport.

Overall, our stay was very positive and we would definitely stay at this specific hotel again.

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Vacation stop

By

April 22, 2017

We stayed in Seattle on our way to Hawaii to break up the trip. The shuttle and location were a big part of the choice of this hotel.
The shuttle arrived at the airport within a reasonable time.
The front desk was very nice and helpful even with the late arrival.
Room was nice and bed was comfortable. Breakfast was good with egg white omelets and turkey sausage. You have to ask for Gluten Free items but at least they were there and the attendant was responsive.
Checkout was quick and accurate.
The shuttle to the airport was on time and we arrived without an issue.

Parking looked to be plentiful but we did not avail ourselves of that option.

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Not environmentallying friendly

By

April 22, 2017

club

You should have reusable plates, cups, and silverware in your breakfast room.

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Pet friendly

By

April 20, 2017

club

Very comfortable room with a good buffet breakfast included for a reasonable price. Conveniently located close to the air port with prompt and courteous shuttle service. What was very important to me was the ability to keep my cat with me since I needed to transport him to our new home out of state. Would stay here again.

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Excellent value

By

April 20, 2017

club

I stayed two nights with my family. Pleasantly surprised with the location. Despite proximity to the airport, the room was quiet and we slept well. There was a lovely park across the street where I could take the kids to play, and they were even able to do an egg hunt there Easter morning. Light rail link to downtown a five minute walk from hotel. Would definitely recommend this place.

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Convenient to Airport

By

April 19, 2017

This hotel is conveniently located by the airport for early morning flights. Rooms need some upgrading, but good enough for one night.

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