Rated 4.5 out of 5 by 228
Rated 4.0 out of 5.0 by Doom 环境舒适，早餐丰富
June 28, 2016
Rated 5.0 out of 5.0 by donne1978 非常安静，房间舒适
June 22, 2016
Rated 1.0 out of 5.0 by Leafam IHG最差体验
June 21, 2016
Rated 4.0 out of 5.0 by angcheesiong Good Customer Experience requires effort from everyone
I last gave very good review of this hotel. And I must admit many of its staff member tried very hard to wow their guests, including this time when the staff at the restaurant came by to ask about my experience with the hotel and their breakfast. I must say I was quite impressed by the attitude of that staff member (I believe may of her colleagues were doing the same). However, I couldn't get myself to tell them that I was rather disappointed by the lacklustre performance of some of their colleagues and damage was already done in my impression of the hotel.
How unfair ! Indeed. on the one hand I am seeing staff putting in their best to convert guests into loyal customers, while on the other hands the care less attitude of a few employees are sabotaging the effort of these customer advocates.
I hope I do not sound as if I am whining. The fact that I bother to take time to tell you my experience says alot that we hope you can improve and do better. I want to be your advocate, but I need to see concrete evidence of great customer service in action.
June 21, 2016
Rated 4.0 out of 5.0 by fislymomo 比较难找到路的一家性价比较高的酒店
June 17, 2016
Rated 5.0 out of 5.0 by bemylast I recommend this hotel
Staff are very friendly. Room is well decorated. Breakfast is very good.
June 16, 2016
Rated 5.0 out of 5.0 by konw 客房环境整洁，舒适
June 11, 2016
Rated 5.0 out of 5.0 by 安藤正剛 毎月宿泊しています
June 10, 2016