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Holiday Inn Express & Suites O'Fallon/Shiloh

3396 Green Mount Crossing Drive , Shiloh, Illinois 62269

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 79 reviews
94%
Recommend This Property

Ratings Breakdown

79reviews

  • 5 Stars
    63
  • 4 Stars
    9
  • 3 Stars
    4
  • 2 Stars
    2
  • 1 Stars
    1

Great customer service

By

January 23, 2020

club

The the room was clean and comfortable the pool was very nice

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Comfortable bed and great service.

By

January 22, 2020

Comfortable bed and great service.
Comfortable bed and great service.
Comfortable bed and great service.

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Love it

By

January 19, 2020

club

Excellent and convenient and hospitality is excellent.

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Bed and pillows were great. Nice and clean

By

January 13, 2020

desk clerk was very friendly and helpful. Had some issues with the new flat screen TV and she went above and beyond helping us, as the television was new and needed to find the right code for selecting a channel. The fan on the heater or air conditioner was very quiet, which we appreciate.

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Great Hotel

By

January 11, 2020

The staff and facilities are Excellent! I stay here every time I'm in town. Plenty of food and shopping within walking distance.

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Ok/ Fair

By

January 06, 2020

club

Location was great and service was great. The only thing I was not happy about was they didn’t put a government discount nor Triple AAA , they said not on Fridays thru Sunday. I wasn’t there for pleasure just passing thru after driving 1200 miles. Was there only to sleep 6hrs and out by 7am, I believe they could have honored some type of discount like all other hotels I stayed across the country. Besides that all was good

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Great stay

By

January 06, 2020

platinumelite

Great stay other then fire alarm going off due to new employee burning bacon

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Great Stay

By

December 31, 2019

platinumelite

Everything at this location was wonderful!!! I did not have any problems at all and everyone was very professional and kind!!!

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EXCELLENT!!

By

December 28, 2019

Clean, comfortable rooms with great breakfast!!
Will stay here again!!

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Great service and large rooms

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December 26, 2019

club

Our experience at the hotel was wonderful. We had a king size suite. There was room for all of us to enjoy ourselves. We all enjoyed the swimming pool. We will definitely stay there again.

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Great staff

By

December 21, 2019

Outstanding friendly and helpful staff. Great breakfast.

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Great Service

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December 17, 2019

club

We enjoyed our stay--was hard to find at the end of a shopping center

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