 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property
Overall Experience 4.2
85%
Recommend This Property
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Great place to stay
ByJohnB316
August 10, 2016
Great experience. Clean hotel with friendly staff. We were welcomed and treated like we were special. I would definitely return the next time we are in the area.
Overall Good Hotel
ByHard to get nicknames
August 01, 2016
Good newer hotel in a good location. Nice room, good breakfast and friendly staff. The bottoms of my feet would get kind of black - the carpets could use a shampooing. Overall good hotel and I would recommend it.
Expected better
ByBoiler123
August 01, 2016
For the apparent age of the property, the room air conditioner emitted a terrible musty odor/smell. This then calls into question how well things are cleaned and maintained. I am a business traveler and expect a nice clean smelling room. It lends itself to being able to relax while being a road warrior.
VERY GOOD LOCATION
ByIRIS M-K
August 01, 2016
I WAS TRAVELING ON BUSINESS AND THIS LOCATION IS PRIME. I HAD A BUSINESS DINNER AND ASKED THE RECEPTIONISTS TO LOCATE A FLORIST FOR ME. THEY FOUND ONE w/ EXCELLENT SERVICE AND SELECTION. GREAT STAFF - A CREDIT TO THEIR MANAGEMENT
comfortable and clean
ByVarmit Hunter7
July 28, 2016
Excellent quality and service.We always stay at Holiday Inn Express wherever we travel. We know the quality,comfort and cleanliness will already be there.Our daughter likes to swim and we know in advance that the pool will be clean,with towels available at pool side.My wife uses the fitness room and enjoys the treadmill.Thankyou!
Family visit
Bymbcon71
July 13, 2016
Had a nice stay, however, the TV in the room was bad, but when the staff came to check it, it of course worked fine while they were there. Still, would have been nicer if they had just swapped it out as it went bad again later on. Also, the footstool in the room was missing a leg.
Loved the Breakfast server
Byjkl96
July 12, 2016
The tile floor in our bathroom was coming up and seemed loose. The pull out couch was not clean when my daughter was getting ready for bed we discovered peanuts and peanut shells all over it.
Conveniently Located
ByDeanne52
July 08, 2016
We have stayed here often when visiting family in the area. It is conveniently located, and restaurants and shopping are within walking distance.
could have been better
ByGreyer
July 06, 2016
It was kind of OK. it was my first time to feel disappointment for this hotel. maybe with some good feed back some improvements will be made to this particular one. I really do not like to complain. I know you're working hard to stay with the competition. as I said earlier in the review the others are really giving Holiday Inn Express a run for the money.
Clean Quiet Rooms
ByCLGC08
July 05, 2016
Facility was very well maintained and was relaxing. Room was quiet and easy to sleep without disturbances. The cleanliness of the room was a welcome advantage compared to other facilities I have stayed at in the area.
An Excellent Experience
Bygood4jg
July 04, 2016
The property may be due for a remodel, because a few of the items in our room appeared to need repair or updating. However, our housekeeper went the extra mile to ensure we had everything we needed for our multi-day stay. Almost everything else was at least on par with what I'll call the IHG standard. Unfortunately, we did a problem with the lack of many breakfast items on the morning after our first night. I noticed the general manager at the front desk, but didn't interrupt her since she was in the middle of a phone call with another customer. A kid's softball team, plus their parents and coaches, had consumed almost everything by the time we showed up for breakfast (about 20 minutes before closing). She looked me up, apologized for the inconvenience, asked what she could do to make it up, and promised that she would rectify the problem. When we went for breakfast the next day (late again), not only was there enough for everyone (including the same hungry teen-aged mouths I mentioned earlier), but she was also there "in the trenches" with the breakfast host. That's customer service and leadership exemplified! This property may be in need of some upgrades, but the staff is absolutely top-notch. That's the difference between a problem and a bad experience.
Smell of smoke
ByGrvdgr1313
July 03, 2016
Smell of smoke in room and hallways . Breakfast bar was out many items at 6:30 and very dirty