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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 345 reviews
88%
Recommend This Property

Ratings Breakdown

345reviews

  • 5 Stars
    212
  • 4 Stars
    63
  • 3 Stars
    30
  • 2 Stars
    24
  • 1 Stars
    16

Spend your money elsewhere

By

July 19, 2017

club

Weak breakfast, noisy non functioning climate control, couldn't use IHG points

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Excellent service

By

July 19, 2017

The room and cable television was excellent bed was very comfortable in your room was very clean and morning breakfast was excellent excellent except for CNN News channel. It is discrimination to have one sided news many customers have a different opinion about political news in general. My option your company should stay neutral., with political new opinion. And protect custome, because of the political news can create a hostile environment and discomfort with others because of political News opinion.
I was very uncomfortable with CNN News being on all the time. Should just stay with the weather channel. Or if you get a complaint then switch to the weather channel?

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Great Place to Stay When Visiting

By

July 19, 2017

platinumelite

I stay here all the time when visiting Providence. It's a great value and I like how I can use my rewards points for my stay. I enjoy the breakfast but would like more gluten free options. The beds are very comfortable and I like the choice of firm or soft pillows

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A great place to stay

By

July 19, 2017

club

Comfortable and clean! If you need a great place then this is it. But get your breakfast elsewhere.

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Kevin

By

July 17, 2017

Always a great time at the Holiday Inn I stay at the Holiday Inn across New England the Holiday Inn Expresses the Holiday Inn I have never had a problem at any of them in New England I would recommend them to anyone

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Comfortable bed w/handicap shower

By

July 17, 2017

club

Everyone of the staff was very willing and accommodating to my requests. The food staff helped me get my selections to my table because of my handicap.
The front desk staff was able to respond to all of my questions.

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Another Great Stay

By

July 14, 2017

platinumelite

Clean and friendly location. Staff is friendly and helpful.

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Clean and open rooms

By

July 12, 2017

platinumelite

Had a very pleasant stay here, staff were helpful, rooms were great (desk, couch, etc). Unlike other hotels in the area, the HVAC worked, the fridge was not iced over and the room was clean.

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Fresh and relaxing

By

July 12, 2017

club

Stayed for 2 weeks due to business and leisure. Rooms were always clean, air worked superbly, beds were comfortable, i ternet connection was fast and reliable, and the laundry area was working! Great stay and i will be back again!

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Mr.

By

July 10, 2017

club

Good place. Good value. Good place good value. Again again again again.

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my points not used

By

July 10, 2017

club

i made reservations for 2 rooms and my points were not used!!

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Great breakfast

By

July 09, 2017

club

I really enjoyed the selection at the free breakfast. There were many choices besides the typical carbs. I enjoyed scrambled eggs, bacon , and yogurt along with apples and bananas. There is also a pancake machine that my daughter enjoyed!!!

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