 Guest Reviews
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82%
Recommend This Property
Overall Experience 4.2
82%
Recommend This Property
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Room was not good
ByGee Gee
September 23, 2021
There was a broken mirror behind dresser which made dresser stand away from wall. The couch was totally disgusting. Had stains all over it! Carpet was dirty. Bathroom floor was dirty under sink. Was not happy but it was just a short stay and had to leave st 4:30 am and didn’t have time to inform them. Also when I called to make reservations I knew they had a Moffitt Cancer Center discount. The girl who answered said she gave me the Moffitt rate. It seemed high so went online to see what the regular rate was and it was same price. Called back and the girl didn’t know what Moffitt was I was persistent and she finally found it. It was 2 phone calls and the second one was several minutes long. Very frustrating!
Friendly but lazy
ByTee766
September 22, 2021
Check in was smooth and they notified breakfast was in a bag no hot breakfast but upon arriving in the room there was a musky molding smell, which we tried to to ignore. While changing shoes i realize the smell came from the carpet which was fully soaked in water from the AC all the way to under the bed and close by the tv as well. The staff was notified and we were told they were booked and this always happens in most of the rooms and all i can do is put towels down but they can’t help me .
Excellent place to stay
ByMs. Johnson
September 21, 2021
Me and my family stayed at the hotel for a weekend theme park getaway. I loved the location , the room and staff. I will definitely be returning with more family to stay at this location soon.
It has to be a health hazard
ByGenm
September 19, 2021
The lobby wasn't so bad, but the actual guest room was horrible. It almost looked like something from a horror movie with its musty odor (I thought I was going to die), broken chairs, depressing mint-color painted walls, corrugated bathtub, dirty sink, and a carpet that looked so dirty that during my stay I made sure to not touch it all as if it was lava.
I couldn't sleep well during the night becauae of the LED lights that I left on at the room. I left them on because I was scared that rats or cockroaches would appear if I turn them off.
I genuinely was so happy when I left that hotel.
Affordable and comfy
ByAlwaysThomas
September 15, 2021
Had a great stay. The carpet little dated but clean. Jets in hot tub weren't working, just heat. Overall great location, comfy beds and won't break the bank staying close to the park.
Estadía
ByLayMarie
September 14, 2021
Muy comodo, personal servicialaunque al principio para el checkin no habia nadie en el lobby, el desayuno esperaba mas, solo dieron un muffin y yogurt, las camas super cómodas y todo limpio...
Comfortable bed
ByFarrierp
September 14, 2021
Bed comfortable. We was there for two nights you get what your money pays for I guess. My husband had a better experience in plantation fl.
Comfortable
ByDjose
September 12, 2021
The bed was very comfortable and room was very quiet
I do not recommend this hotel
ByKy vic
September 10, 2021
Breakfest was worse than I ever seem at a hotel. Packaged cupcakes.
No easy exit from forth floor as elevator was broken and staff did not care. Kept assigning room on fourth floor. I would think it would be against code.
Day visit with the Grands
ByGray
September 09, 2021
The staff was great with changing my rooms and listening to my concerns but one I got the second room and was tired I just didn't want to keep bringing up the obvious things like the water logged furnishings the light and fixtures the a/c unit dripping water and having two rooms that was smelled musky because the carpet needed to be shampooed and completely dried
Not Recommend
ByNickel
September 09, 2021
From check-in to check-out our stay was filled with bad experiences. From a rude desk clerk, being double charged, moldy shower curtain and no cell reception, I do not recommend anyone stay here.
comfortable bed
ByGatormom
September 08, 2021
very clean and comfortable rooms. staff very friendly. very convenient