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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 503 reviews
95%
Recommend This Property

Ratings Breakdown

503reviews

  • 5 Stars
    384
  • 4 Stars
    73
  • 3 Stars
    24
  • 2 Stars
    13
  • 1 Stars
    9

As expected

By

October 19, 2017

platinumelite

Fairly new and clean Hotel as I would expect at this price point.

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First Timer at HIE

By

October 19, 2017

club

This is our 1st stay at a Holiday Inn Express. When traveling for leisure there is one chain we usually stay at and I wanted to try HIE to compare. The inn was pretty new with lots of close parking at the front area. Well lighted and manicured landscape and modern building. The staff was extremely attentive, helpful and friendly. My 1st impression of a great place would continue for the entire one night stay. Very clean room. We came from 4 days in Philly at a downtown hotel that wasn't very clean and the staff was not great, so stopping at this HIE was such a nice experience at 1/3 the cost! Beautiful pool area, just a great experience. I had trouble logging in with my devices, but the manager quickly fixed the problem for me. Internet was a little slow that day, but I know that varies as it does here at home. My only suggestion is that the breakfast be a little better. Didn't care for the eggs with red peppers and the pancakes were just okay and slow to make. I will for sure look at HIE on our next trip!

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Wheeling visit

By

October 16, 2017

club

Close to restaurants and shops . Cabelas easy access and secluded enough to be very quiet

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Good experience for small meetings

By

October 13, 2017

Staff were very responsive and rooms were nice. Very convenient access to the highway and located close to lots of restaurants. Didn't visit the pool but it looked very nice. Internet connection could be better, but I was not there to use the internet.

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GREAT PLACE TO STAY

By

October 12, 2017

This is the only place i stay when I come to the Wheeling area to work.

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Clean and comfortable

By

October 11, 2017

club

Check-in was very easy. Instructions about the room and extras was very clear and helpful. Room was clean and comfortable. A good place to stay!

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Another Comfortable Night

By

October 10, 2017

Back in Wheeling for the many weekend activities/events and another comfortable night. King room had plenty of space and the bed and pillows were great. Good variety at the breakfast bar which was very well attended. Staff were friendly, polite and professional. Good location. We will be back again.

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Nice place to crash

By

October 04, 2017

club

Was able to check in a little early and have a great night sleep.

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Needed a great place to stay for a world premiere play weekend

By

September 28, 2017

club

Always enjoy my stays at Holiday Inn Express just a couple of notes. Although our entire floor, and I believe the entire hotel is non smoking as I walked my hall , the smell of smoke was lingering. My wife said she also smelled it in the room, although I did not. It turned out one of the maids smoked so much it was just their presence in the room that left the lingering smoke odor. They did not smoke in the rooms they just had a smokie aire about them that permeated the floor. I especially noticed this during cleaning times. And finally, we had requested a late check out only to find that our keys locked us out after the regular check out time of 11. This was not a problem fortunately because my wife was in the room when I returned. As an IHG priority member we have the option of late checkout and I've never experienced a lock out when we've done this previously at IHG properties. The desk clerk said the keys always lock out at 11 and apologized and did not charge us. However, had we both been out of the room at the pool or elsewhere it would have been a problem.

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Relaxing and comfortable

By

September 25, 2017

Overall a excellent facility, good breakfast, good service. comfortable room,

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Comfortable bed great service

By

September 25, 2017

Very clean and quiet staff was great and helpful breakfast was great

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Excellent hotel

By

September 20, 2017

club

Great place to stay in future so far best place for me.

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