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Rated 4.2 out of 5 by 200 reviewers.
Rated 5.0 out of 5.0 by sofa sleeper I would like to see a better mattress on the sofa sleeper was terrible. I know that sofa sleepers are terrible to begin with but upgrade maybe. Had family with us and could not sleep on mattress of sofa bed. June 25, 2016
Rated 2.0 out of 5.0 by Poor house keeping Arrived at 11:00 PM. room not clean. TRASH IN ROOM. beds not made., Alternate room was clean, but no towels or sheets, Bad. Bad June 24, 2016
Rated 5.0 out of 5.0 by Nice rooms and great service Very clean and nice rooms. Enjoyed my stay at this location. Also a young African American lady was working the front desk on June 7 when I arrived around 6:30 PM when an elderly gentleman pulled up and fell off of his motorcycle. I am a nurse and I went over to check him but, she came out and made sure he was alright another guest paid for this man a room so he could rest but she made sure he got into his room and helped carry his things and even got him juice because he was dehydrated. He advised us he had liver cancer and was under the care of hospice and had been riding for a long time and was just real weak, he was trying to get back home to Tennessee. I believe her name was Jasmine (?) but I feel she went above and beyond her duties and I would like her to be noted for her efforts and kindness. June 11, 2016
Rated 2.0 out of 5.0 by Not sure I would be back I stayed at this hotel for a week while in town for business. The thing that I was not please with was the fact I washed clothes the next day in the laundry room. My first load was dark clothes and I put the water on cold and washed them in a permanent press cycle. When I went back down, I noticed that my clothes were hot which I found weird. I went ahead and put the clothes in the dryer and proceeded to the next load which was color clothes. Now I always wash my color clothes also in cold so that they do not bleed. This is when I checked the water temperature and found out that even though the water was supposed to be cold, it was coming out pure hot water! I ran up to the front desk and proceeded to let them know what was going on. The manager was there the entire time I was telling her what was going on. After some time, she said she would call the laundry people so that they can fix it. Her offer was to let me know there were washing machines in a county over that I could use but since I did not have a vehicle, that was not going to work. She did not offer to give me my money back from the laundry machines that I had already used, extra points, etc and after a while of us going back and forth, she finally offered to at least let me wash my clothes in the hotels washing machine. My first load of clothes shrunk and some were ruined due to washing them in hot water. The manager never bothered to ask if everything was ok with my clothes or anything. I was really upset by her lack of attitude about this. June 8, 2016
Rated 5.0 out of 5.0 by Great Hotel Very comfortable and enjoyable. I have stayed at this hotel before and plan to stay again when I am in this area. June 8, 2016
Rated 1.0 out of 5.0 by Check the Rooms Upon checking in, the first room we received smelled like smoke. We went to alert the front desk. They gave us a new room that hadn't been cleaned. The floor was filthy and half the light bulbs didn't work. May 30, 2016
Rated 5.0 out of 5.0 by clean room very clean room,comfortable bed, large bathroom, have stayed here before and will again. May 27, 2016
Rated 5.0 out of 5.0 by My stay at Holiday Express friendly staff, quick check ins, comfortable rooms, and the cleanliness of the rooms. May 20, 2016
  • 2016-07-02 T00:11:36.270-05:00
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