 Guest Reviews
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89%
Recommend This Property
Overall Experience 4.4
89%
Recommend This Property
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Great hotel!
ByTayo & Tayo
May 17, 2022
Hotel was very neat. The check in and check out went effortless. Staff was efficient, friendly and professional. Also, the breakfast was superb.
clean hotel on a great location
By
May 03, 2022
holiday inn express in vernon hills is an excellent place to stay.
like any holiday inn, quality of service is predictable which means less things to worry about.
great staff are present to great you and recognizes your membership with IHG. small thing perhaps but a little appreciation is great attention to details. location is great with a lake/park just across to walk and stretch your legs yet lots of restaurants to choose from within walking distance.
Great Staff and very clean
ByDee0329
April 27, 2022
Staff was extremely accommodating and polite and hotel was super clean. Also check in was quick and smooth. One issue we did have was we stayed for two nights and were told if we need the room cleaned or serviced we need to inform the front desk....wrong. They staff just opened the door after a quick knock and started to walk in but I jumped up and met them at the door to stop them.
Loud party
ByMike from Wisconsin
April 14, 2022
The first night of a two-night stay was everything I'd hoped it would be. Kwan at the front desk was helpful and friendly. Alas, on the second night, there was a loud group, apparently down the hall, that was obnoxious and noisy. I get it, everyone needs to party, but parties shouldn't be in such close proximity to people trying to sleep, and they shouldn't be going strong after 11pm. In other words, be respectful of your neighbors. This party went on until 2AM!
Great Experience
ByTyriek
December 15, 2021
From arrival, customer service was amazing. The room and bathroom very clean. Comfortable beds. And the breakfast was great.
comfortable stay; good food; good experience
Bypljans
December 14, 2021
Everything was comfortable. We had some anxiety due to family issues and it was very safe, comfortable and food was good. All employees were nice!
Good Stay, no major problems
ByJBWI
November 29, 2021
No issues, clean rooms. Staff could not answer why there were no TV channel guides available.
Nice hotel
ByRet7
November 29, 2021
nice quiet hotel. we had a great stay for the holidays.
Clean room, convenient location and comfy bed
ByAshleyS
November 27, 2021
Clean room, convenient location and comfy bed (more comfy than others by far).
I didn't eat breakfast there, but it smelled good!
Easy check in
ByNamm
November 14, 2021
This is an express hotel, but we were quite satisfied with the service and close by to some great shopping
Not the cleanest!!
ByTexana
November 03, 2021
Very disappointed!!! Place is not clean !!! Customer service is the worse, They make You feel like You bother them when ask for a towel,
Wonderful stay. Great for Navy RTC Grad
ByDebbie C
October 26, 2021
Booked this place for my parents. It’s about 20 mins from RTC training area and close to many shops and restaurants. They enjoyed this place for its kind staff, cleanliness, and safe location. The complimentary breakfast was a plus for them. Overall would recommend staying here especially for its convenient location near RTC training area.