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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 507 reviews
91%
Recommend This Property

Ratings Breakdown

507reviews

  • 5 Stars
    333
  • 4 Stars
    111
  • 3 Stars
    27
  • 2 Stars
    21
  • 1 Stars
    15

hotel needs help

By

March 22, 2017

club

Pool is cold
Hot tub was slimy and very unclean
Pull out couches broke
Management said they were acomadating me on this stuff
Still waiting to see the points he offered and the charges to come off my credit card
Breakfast was very easy and old for a holiday inn but they did have one
Parking was good also was check in the staff was nice
It was close to shopping center and food

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Navy Graduate

By

March 22, 2017

club

Friendly staff, friendly and relaxing environment, comfortable rooms.

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Great service and great location to Naval base

By

March 22, 2017

Great service, room and beds were very comfortable, great location to Naval base and shops/restruants.

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I highly recommend

By

March 22, 2017

club

It was a great fit for us since our son was graduating and we needed to sleep a few people in one room. I loved having the suite. The only thing is having gluten free bread or pastries but that is not common in free breakfast.

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Check sheets !

By

March 21, 2017

club

We were there for PIR weekend. Noticed that sheets had blood stains. Luckily we were only using one bed. Price is great but not at the cost of sleeping with body fluids

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Great place to stay

By

March 19, 2017

club

The hotel is very clean. The staff is very professional and courteous. I would recommend staying here.

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Great

By

March 16, 2017

Reserved at the Holiday Inn based on the best price in the area. Loved the stay, super comfortable, excellent customer service!!! When I go back I will most definitely stay there again!!!

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Navy Graduation

By

March 15, 2017

club

Great stay and staff super friendly and ease of shuttle to great lakes great help.

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Excellent accomodations and proximity to Naval Base

By

March 15, 2017

club

We stayed at the Holiday Inn Express for my son's Navy recruit graduation. Hotel staff were very friendly and accommodating. They provided a handout, upon arrival, with information about the graduation/shuttle and helped us plan our weekend by recommending the 'Wildberry' restaurant for breakfast (in Libertyville). Best breakfast/brunch restaurant EVER! They also helped us plan our Metra route from the Great Lakes station to the city. Very clean and attractive rooms. Less than 5 minute drive to several restaurants and Walmart.

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Excellent staff and hotel

By

March 12, 2017

They always make me feel and home. They greet me by name and always upgrade my room.

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Great service, excellent accommodations

By

March 08, 2017

Absolutely excellent hotel. Clean, large rooms, comfy bed. Staff are professional yet fun. Very relaxing time in the pool and hot tub.

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J's Waukegan Stay

By

March 06, 2017

I was in Waukegan the week of February 26th 2017 for the entire week and Holiday Inn Express Waukegan, Il. made my stay safe and comfortable for the week.
I will stay here again when I return for business.

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