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( e.j. dom 26 jun 2016)
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Rated 4.2 out of 5 by 238 reviewers.
Rated 5.0 out of 5.0 by Great service, nice clean room. Really liked the hotel and staff. Had chance to stay at different HIE in various countries; this one, gets on the top list! June 21, 2016
Rated 5.0 out of 5.0 by Overall experience I stay at hotels, & suites quite often. & often then not I get to a hotel late after a long day at work. I recall on this particular day it was a very bad day at work. & once I arrive at the hotel there is a young woman with a unique name by Deohem, & quite often I have terrible service but this was NOT the issue! Quite the opposite, from having a bad day away from home Deohem completely changed my attitude & even brought some sunshine to brighten my bad day. Because of her I will be giving this location my business whenever I am near there. I do appreciate her being patient, understanding & charming. I look forward to her services next time. The breakfast was exceptional & rooms were clean. Great establishment June 2, 2016
Rated 4.0 out of 5.0 by Lovely place to stay We visited Berkeley and this hotel was quite convenient with a somewhat reasonable rate. It's nice to count on certain things with the chain like the breakfast and amenities. Overall, this is a solid hotel. June 2, 2016
Rated 2.0 out of 5.0 by Poor customer service Arrived in the evening to front desk personnel on personal calls and engaged in personal conversations with other staff, so customers had to wait to check in. A/C was broken, hair dryer only worked on low setting, and window in the first floor room was left open by either previous occupant or housekeeping staff. No maintenance workers available after 830 pm to repair problems. Breakfast staff was attentive and breakfast room was quiet and very clean. This location needs a new on-site manager. May 21, 2016
Rated 5.0 out of 5.0 by easy to find and nice rooms Hotel was easy to find, rooms were nice and spacious, included microwave and fridge, accessible to restaurants and stores within walking distance May 16, 2016
Rated 5.0 out of 5.0 by Nice Hotel Nice Hotel, friendly staffs caring about their customers. May 6, 2016
Rated 3.0 out of 5.0 by Visit The hotel is average at best, the food is better at a food truck and the employees do not seem excited to be there. May 3, 2016
Rated 5.0 out of 5.0 by Great stay This is a very nice place to stay. I would recommend this place to every one. April 30, 2016
  • 2016-06-23 T21:29:30.496-05:00
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