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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4

based on 9 reviews
88%
Recommend This Property

Ratings Breakdown

9reviews

  • 5 Stars
    3
  • 4 Stars
    4
  • 3 Stars
    1
  • 2 Stars
    1
  • 1 Stars

位置不错,但是服务有待提高

By

September 03, 2019

platinumelite

在温汤镇中心位置,对面就是游客服务中心,旁边有个古井泉街,无缝链接,很方便。虽然这个街稍显萧条,但是也许是夏天的关系,温泉嘛,冬天才热火。
酒店很多地方还是需要改进的,前台的人员基本都不会笑,表情僵硬。退房时居然还弄错,预付款没有确认到,不知道是操作还是系统联通的问题。押金退还不是当场,我后来回来确认了,才当场操作。
早餐会把房客挡在门口盘问,无法及时确认房间的早餐份数,很多酒店都是报房号,服务人员确认打勾,一气呵成,也许这里刚开业不久,还无法在流程上完美实现。
酒店公共区域经常可见吸烟的人,包括电梯也是,酒店方没有有效劝阻。
收费的温泉中心没有去。

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Great service and value for evey penny you spent

By

August 04, 2019

The gustrooms were nice and comfortable, also the nice amenity received as IHG member. The breakfast was really good, various of food and snack both in chinese style and western way . Over all , nice place to spend a wonderful weekend .

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水质问题

By

July 31, 2019

客房水龙头出水是黄色的,持续到第二条才有改善。个人认为比较难以接受,特别是该房型为家庭套房,出行人有婴童,恰恰对卫生需求比较高。

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N/A

By

May 16, 2019

platinumelite

白金卡没什么权益,室内温泉体验一般,拖鞋不舒适,一大早被外面喇叭吵醒

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工作人员服务态度佳

By

May 04, 2019

club

工作人员服务态度较好,可能是因为酒店刚装修不久,房间有些许异味

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宜春休閒度假首選

By

April 07, 2019

club

首先酒店在景區,地理位置很好,而且是目前宜春最好最新的星級連鎖品牌酒店。其次服務很熱情體貼,會員待遇也不錯,有水果和牛奶贈送。然後早餐味道挺好,吃住都舒服。美中不足在於酒店的電視網絡有些卡,望改進。

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特别的设计

By

March 24, 2019

platinumelite

房间内的泡池在床边,很特别,不过非常大,温泉房内的泡池比套房内的大。服务很热情贴心。

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值得体验

By

February 25, 2019

值得体验,酒店有一些员工专业素养有待提升,餐饮还不错。

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混亂,服務質素低

By

February 11, 2019

club

服務質素低,員工之間沒有溝通,場面混亂,早餐供應不足,明明小孩身高不足1.2米還要收費,態度惡劣,打掃房間時連房卡都拿走

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