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โฮเต็ลอินดิโก้ San Diego Del Mar

710 Camino Del Mar| Del Mar California | 92014| United States| 1-858-7551501| Email Hotel
1-858-79440551-858-7551501
Hotel Review
Guest Reviews
โฮเต็ล อินดิโก้ San Diego Del Mar

โฮเต็ลอินดิโก้ San Diego Del Mar

ความคิดเห็นจากแขกที่เข้าพัก
การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
93%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

4.5

ข้อมูลจาก 1371 การแสดงความเห็น
93%
แนะนำโรงแรมนี้

Ratings Breakdown

1371การแสดงความเห็น

  • 5 ดาว
    920
  • 4 ดาว
    298
  • 3 ดาว
    82
  • 2 ดาว
    43
  • 1 ดาว
    28

Decent Room, Nice Views, Unhelpful Staff

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กันยายน 17, 2563

Ocean View room was spacious and the view was nice. Hotel staff could be friendlier and more accommodating. We had a literal termite infestation in our bathroom--seriously, termites started falling out of the bathroom light fixture onto my head when I was showering--straight horror film stuff, and we were offered nothing in the way of accommodation in return although the situation was resolved quickly. I had to ask for a late check out due to an unexpected work emergency and basically had to beg for it, reminding the front desk of the termite situation. I worked in the hospitality industry for several years and travel often. The hotel's response to this situation was underwhelming to say the least. In addition, when we checked in we were offered drink vouchers.
I asked what time the restaurant and bar closed, and specifically mentioned that we were planning to pick up food there right after we dropped our bags in the room. The staff member said they were open until 9 pm. When we called down to order food not 10 minutes later, the restaurant said they had closed early (it was about 8:30 pm on a Friday night) because they were slow. Front desk had no recommendations for ordering food except some random pizza place because she "just moved here," and clearly couldn't be bothered to ask anyone else. We also had a situation with another guest who complained about our dogs' occasional barking. They let out a few when she would go in and out of her room, which she did about 10x an hour (I counted), slamming the door each time and literally whistling at our door to provoke our dogs. She left a very threatening note on our door, which I tried to show to the front desk after they were quick to take her complaints to us and leave me a nasty voicemail. The guy pretended to read it but didn't really seem to care. He said he thought she was mentally disturbed (that was obvious from her behavior and the note) but said the hotel was booked full so we couldn't move rooms and wouldn't intervene to ask her to stop slamming her door or standing outside of ours whistling to provoke the dogs. Otherwise, the food at the restaurant when we were able to order was prepared well (nothing fancy, but tasted fresh) and but for our unwanted winged guests, we enjoyed the room.

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Quality hotel in a quiet neighborhood

By

กันยายน 17, 2563

platinumelite

The check-in process was friendly and efficient. The room was large, modern, quiet, and clean. There is a refrigerator in the room but no microwave; however, the refrigerator was noisy.

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Great value in Del Mar

By

กันยายน 17, 2563

club

Spacious room, great rate with $10 self parking. With regard to other reviews, we had no problems with ants or other pests, and the WiFi was a little slow, especially from the balcony, but was manageable. The rates were a very good value, but that was reflected in the service and overall upkeep of the property. Our suite was really just a large room but still nice. Plenty of usable space for multiple travelers. The hotel is a bit farther from accessible beaches but a nice 5-10 minute walk. The pool was quiet and family-friendly. The restaurant was operating partially due to COVID so we did not eat at the hotel, but plenty of places nearby deliver or use DoorDash. The staff was not incredibly helpful with amenities, but we figured things out- there is an elevator in the side building, parking garage below.
If you are looking for a very clean room/hotel with strict COVID-19 protocols you might need to look elsewhere. Masks were not consistently worn by housekeeping and the overall cleanliness of the facilities could have been better. As long as you are comfortable with these issues, I would still recommend a stay here and would stay again.

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Seaside Beach vibes and comfort

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กันยายน 17, 2563

My family and I loved our stay at The Hotel Indigo. The hotel fit so perfectly with this quaint little beach town in Del Mar. We were so impressed with our spacious room and bathroom that had a 50’s-60’s beach vibe that we loved so much and rooms were very clean and updated. The lobby and restaurant staff were friendly, professional and check in was a breeze. I would definitely stay here in the future and recommend to family and friends.

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Nice hotel

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กันยายน 16, 2563

club

The rooms are nicely decorated and large. We were not told that our room 220 was on the 3rd floor so walked everywhere trying to find the room on 2nd floor. There is not private balcony like the pics make it look. We were told the restaurant was open however no hours were given so we went for brunch to be told they were closed until 4:30 and had limited breakfast hours. Ordered a drink from the restaurant later and it took almost a half hour to get it. The fire pits outside are nice but also had to wait quite a while for one to be lighted. Went to the pool but no pool towels for about 2 hours. Also went to get ice and found that ice machine was way around the back located next to laundry. Kind of a strange set up and no great directions.

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Very safe

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กันยายน 14, 2563

This was my first hotel stay since the beginning of the COVID epidemic and the team at the Indigo in Del Mar made it very enjoyable.

I can't recommend this hotel enough as a good option for folks readjusting to travel. The design makes it very easy to maintain distancing

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Family trip

By

กันยายน 10, 2563

club

Ants in the rooms are common according to the staff. They were in the bed upon arrival. Found some on the desk as well. Sleeper sofa was cheap and not useable. Blankets had holes in them. Towels had hair on them. No real COVID precautions. Asked to have housekeeping stay out of room during our stay and was not honored. A/C units in the courtyard are so noisy that you can only hear the waves if they are all off.

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Amazing

By

กันยายน 09, 2563

platinumelite

Everything was great from the start room was impeccable staff was friendly grounds were clean. I will continue to stay whenever possible!

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Nice Return Trip

By

กันยายน 08, 2563

platinumelite

We've stayed at this property two previous times also during past Labor Day weekends. We really enjoy the location near downtown Del Mar and close to the racetrack... even though it's closed to public this year. Staff at hotel was very friendly and the pool is a nice place to relax. One thing I'd recommend is for them to mop/swiffer/steam the floors more often. Last trip and this one I'd walk around the room and notice the bottom of my feet were filthy. The rest of the room was clean though.

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Nice staycation

By

กันยายน 03, 2563

club

We were looking for a few days away from home close to home. Hotel Indigo Del Mar delivered this. Little problem with check-in and room assignment, but we got it resolved.

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Clean Rooms

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กันยายน 03, 2563

We received an upgrade. It was very clean, spacious and the largest shower we have ever seen. Overall, the property was clean and quaint. We didn't partake in the restaurant. We would stay again.

I did forget my glasses and I called the hotel and had FED Ex pickup but Danielle forgot to mail it before she left and I had to wait another 3 days for my prescription glasses.

Overall, it was good!

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Refreshing change

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กันยายน 02, 2563

club

Staff and food were amazing! The entire place was very clean and well kept. Special thanks to the general manager and the gentleman at the front desk! He was extremely helpful. My girlfriend had to work remotely that day and he extended our checkout time so she could work from the comfort of our room. We were more than grateful!!

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