Rated 4.6 out of 5 by 166
Rated 5.0 out of 5.0 by JC261 great service, nice clean rooms
Hotel is kind of hidden but at the same time close enough to walk to the train station to DFW airport or to downtown Dallas. The rooms were very comfortable, big and very clean. quiet location. Staff was very friendly I highly recommend this hotel.
June 22, 2016
Rated 2.0 out of 5.0 by Boulder One Be careful, ask a lot more questions
Weather isn't within our control, but full disclosure should be. I ask the questions, but leaving out key details by the booking and front desk, makes it hard to trust. This hotel is very nice and I hope this was just an isolated case. An example of Full disclosure isn't, after you have searched high and low for a room and you check in at midnight, to find The room smelled like an ash tray. Worse yet, returning to the front desk, (kindly) asking if they were aware of it and told "that's all we've got man". It explains why when I ask about initialing the non smoking and normal disclose sections, "no, don't worry it"
I have stayed in a hotel over 500 times in the past 3 years. This room was nicely decorated with great furnishings. The cleaning staff appears to of done a good job (except the smoking part) Someone was not honest with me. The Smoke smell was so intense, that my equipment needed completely cleaned three days later. At least I didn't have to spend fours sleeping on a cot or the floor at the airport.
June 20, 2016
Rated 4.0 out of 5.0 by jesse732 Great suite, but the low flow shower was a downside
Very impressive suite, I was pleasantly surprised when I walked in. The only downside to the stay was the low flow shower head that made it impossible to get a good hair washing.
June 11, 2016