1931 Prairie Crossing/Parallel
Kansas City, KS
66111
United States
Nhận phòng: 4CH
Trả phòng: 12CH
Tuổi nhận phòng: 21
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Thành phố Kansas - at the Legends "/>
Đánh giá của Khách
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79%
Giới thiệu Cơ sở này
Trải nghiệm Tổng thể 4
79%
Giới thiệu Cơ sở này
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Baseball Tournament and Family Time
ByDLM54
tháng 7 12, 2025
This HIE location is great for the baseball tournament locations, lots of food, shopping and entertainment options within walking distance. Hotel is updated and met our expectations. Only downside is one elevator, when the hotel is full this can be frustrating.
Tốt nhất
BởiBoss
tháng 7 09, 2025
Awesome place to stay. A lot of restaurants and activities to do. Nice friendly staff
No wake up call needed....
BởiTerriS
tháng 7 08, 2025
I was extremely please with check-in and the ability to even check-in early. The room was very warm and humid upon entering, but did cool down quickly by turning on the AC. The room was nice and clean. Great location as well. Lots of shopping and restaurants close buy. Perfect location if your a race fan! OK so here is why the low star rating! Check out time was 12:00. At 9:00 AM the cleaning crew started knocking on the doors NON Stop. (there was not a Do Not Disturb sign in the room). I can understand an hour before check-out, but there is NO reason to start harassing guests 3 hours before check-out. They were relentless. The other thing is I know they cannot control what others do in the rooms but someone was smoking marijuana either in the hall the next room or previously in the bathroom of our room.
Dịch vụ kém
ByTom67
tháng 7 07, 2025
Understaffed with untrained front desk help. Reserved room was not ready TWICE and had to take smaller room. Was to be free night and after all the checkin mistakes i got charged for the room!
Rất hay
BởiSonny
tháng 7 07, 2025
Great place. Clean and comfortable. Good breakfast
Booked 4 nights; stayed 4 nights, paid for 5
ByErin
tháng 7 03, 2025
The laundry rooms ok was not working the entire time we were there so we had no clean clothes. The key cards stopped working every day, usually multiple times. The thermostat stopped working several times so we didn’t know what the temperature was.
I booked through a team reservation and since nothing was working properly, half the team left on Saturday even though we were booked through Sunday. Every other family that left a day early did not have to pay for the last night, expect for me. I booked 4 nights through the website. I went a day early. So I paid 5 nights and stayed 4 because I was told that was in the contract. The other families that left booked 5 nights, stayed 4 and paid for 4. So they were able to get out of the contract. If they did it for the rest they should do it for all. I would have dealt with everything and stayed another night but we were wearing dirty clothes. They still will not respond or contact me to explain why they were so selective and several other families that reserved the room for 5 nights were not charged for the 5th night. I reserved 4 nights, came a day early and left a day early but I paid for 5 nights. We were told one of the amenities would be a laundry room. I was told 4 nights were in the contract. I did stay 4 nights. I shouldn’t have to pay for 5. A laundry room was promised in the amenities. Didn’t get that.
Đang xuống dốc
ByEby5150
tháng 7 01, 2025
I have stayed at this hotel several times in the past but it's going downhill the cleanliness leaves something to be desired the was napkins and dirty socks left up and down the hallway the was trash left in the elevator
Giá trị lớn
BởiMeredith
tháng 7 01, 2025
We enjoyed our stay at The Holiday Inn at The Legends. The staff was friendly, and the hotel looked like it had been freshly renovated. Our only complaint is the elevator was extremely slow when it was working; it didn't work most of our stay.
Kỳ nghỉ tuyệt vời!
Bằngô tô41
tháng 6 26, 2025
My family and I stayed here this past weekend, we were in town for a softball conference. We were very impressed with the hotel, the room/bathroom was super clean, the staff was very friendly and helpful, we had no complaints.
Chúc khách hàng vui vẻ
ByBH++
tháng 6 26, 2025
We had a great stay in KC! Both the rooms and staff were very nice. Will definitely return!
Was a little disappointed in breakfast. Cinnamon rolls were delicious, but my sausage links and veggie omelet were sitting in the warmers too long, so was a bit tough to eat. I'm confident next time will be better.
Door Was Hard to Open
ByCress
tháng 6 20, 2025
The hotel was very noisy all the time. Somewhat understandable as it was very busy.
The main issue was that the door would not open easily. When discussing this with the hotel staff, they told my wife you just have to ram it with your shoulder. This was VERY true. She had a bruises on her arm/shoulder to prove it. Nothing changed during the 3 day stay.
Dịch vụ khách hàng tuyệt vời
ByKCKS
tháng 6 16, 2025
The staff were exceptional with the customer service I received. I was traveling with my mom who recently had back surgery. The evening staff member Sage, rearranged our rooms so I could be on the same floor and next door to my mom. Very much appreciated. On the day of checkout, the day staff member (name unknown but she told me she was in training to be a manager) allowed us a late checkout while we waited for the movers to complete the pack out of my moms house. We were able to manage my mom’s discomfort from the surgery until the staff couldn’t wait any longer to clean for the next customers. The staff then let us use a couch in an unused meeting room to make my mom comfortable until our ride arrived. They really went above and beyond. Excellent experience. Thank you so much!