Holiday inn express Richmond-Mechanicsville

Bẩn thỉu

BởiFilthy

tháng 7 17, 2025

Bẩn thỉu. Có kiến trên bàn, nấm mốc trên rèm tắm, tóc của người khác dính đầy trên vòi hoa sen. Ngoài ra, họ có AC nên bạn chỉ có thể đặt nó thành 68 hoặc cao hơn. Tôi đã đổ mồ hôi cả đêm.

The go too

BởiKish

tháng 7 13, 2025

This hotel is the go too place. the main reasons are the cleanliness,peacefulness and the atmosphere. If you want a place to lay your head and get the best sleep in one of the most comfortable beds, This is the go too. The staff are the most polite I've met as well they care about YOUR stay individually.

Nơi tuyệt vời để ở

BởiBarb

tháng 6 23, 2025

We recently stayed, it was a breeze checking in and out. I was even impressed with the snack center (something that we have never experienced). I would definitely come back to this location.

Dịch vụ tuyệt vời!

BởiStephany

tháng 6 20, 2025

Mark at the front desk was so professional and helpful.
Lawrence at breakfast was so courteous and friendly to all

Bybmmasten17

tháng 6 19, 2025

Trải nghiệm tuyệt vời

Bởingười Ailen

tháng 6 19, 2025

Great staff clean place staff worked to make our stay one to remember

ByLA95

tháng 6 18, 2025

Quiet room, clean and comfortable. Heated dinner, had a glass of wine and read my book.

Excellent but charges to park your car

BởiCarolina

tháng 6 17, 2025

Overall the stay was excellent as usual. However for the first time we were charged a daily parking rate. This additional charge was not made known to us until we checked out. How is a surcharge to park your vehicle justifiable? It is not an "extra" service. Understandable if we had a second vehicle. What is next, a fee per toilet flush? If this additional charge continues to be part of the overall charges, we will stop staying at this hotel and tell others not to as well. Very disappointed that Holiday Inn Express chooses to utilize such an unfair means to generate extra revenue. Please reconsider as we do like this hotel.

Lack of service for our room.

BởiDennis52

tháng 6 11, 2025

Disappointed, expected better from this hotel………..

Tuyệt vời

ByMrstee

tháng 6 02, 2025

This is the first time we stayed here and we where overwhelmed of how clean and friendly everyone was my husband was able to get his morning workout done without leaving the hotel and that is what we like. Breakfast was good several choices which is always a plus. This spot is near everything you can think of eating shopping and gas you are all set.

the best hotel ever will never go anywhere again

Bytzheavengirl

tháng 6 02, 2025

this hotel has made me change my expectations of what i want and need in a hotel. they give more extras you get no where else. the kindness is awesome, i drove from iowa to virginia beach 2400 miles and never stopped anywhere else Holiday Express Hotel.

Bởikhông có

tháng 5 29, 2025

My reservation was made in April 2025 for my Birthday week of May18. When the reservations was made I may have overlooked any notifications of the hotel under renovations. Upon checking into the hotel I was advised the hotel was under renovations between the hours of 8am-5p. I had travelled from VA with a week of activities for my Birthday celebration and at that point there was nothing I could do, after all how bad could it be? Totally wrong! Both beds was very uncomfortable, uneven and the separation from twin to queen beds felt like there was wood separating the bed, very uncomfortable sleep, so I understand the reason for the renovations.My husband and I had activities during the day so we made due with the noise until we left. Upon existing and entering the hotel, the gate onto the hotel parking lot would not either lift up to enter or lift up to exit. Of the 5 days in the hotel I had to call the front desk 3 of the 5 days for entrance onto the parking lot or exiting from the parking lot for assistance because the button that said "press for assistance" was not working. We had to wait until someone came from inside of hotel to use a card to let us in or out or just left the gate up. On Wednesday and Thursday there was a large crowd of people in hotel lobby for someone who was getting married and I can only assume it was gathering for the family. The lobby smelled of alcohol where people had gathered around the elevator and it appeared as though we violated just to get to the elevator. The same thing on Thursday. I was done with the hotel at this point and I could not wait to check-out, staying in the hotel for 4 days was not cheap!! I have stayed at IHG hotels for years, and this was my worst experience. This was not the way I wanted to spend my Birthday week.