Holiday inn express Minneapolis West - Plymouth

BởiHarlan

tháng 6 19, 2025

I like the new coffee maker, but no Yogart or bananas in the kitchen.

DEFINITELY RECOMMEND. I had the best stay!

ByLaura McKenna

tháng 6 05, 2025

I had the most wonderful stay! From the moment I checked in, I met the General Manager (Tanisha) and she was amazing! She checked me in and explained where everything was (ice machine, breakfast for the next morning, coffee in the lobby). She was so friendly and professional. Loved her!!

The room was so clean and modern. It smelled so fresh and clean as soon as I opened the door.

It honestly was the nicest stay I've had in a long time. Everything was clean (from the hallways to the elevator to the room), staff was friendly, place was beautiful. The showers had big pump bottles of Dove shampoo and conditioner so I didn't have to try to squeeze a tiny bit out of those small bottles like in other hotels. Same with the soap and lotion by the sink- so appreciated having these. Mini fridge was clean and great. Bed was comfy and there was a cute little trendy couch and desk in the room, too. Very nice!

Then let me tell you about breakfast- it was so delicious! And very busy yet everything was filled and clean. The Ready-Made-Pancake machine was so fun and delicious and you can't beat fresh baked cinnamon rolls! I mean, c'mon!
Plus, the individual cups of fresh ground and brewed coffee machine right in the lobby 24/7- so delicious. They even had flavored liquid creamer- yum!

I was only in town for an overnight stay and I would recommend this hotel to everyone.
Can't wait to stay here again!

Thank you, Tanisha! And thank you to the entire staff for such a pleasurable stay!

Byka217

tháng 6 04, 2025

Hotel was fine. Rooms are very small.
Management was terrible and confrontational. Would not recommend this hotel, unless they make drastic changes to their staff.

Trải nghiệm khó chịu

BởiJim C.

tháng 5 13, 2025

Unsupervised kids running around and yelling both inside and outside the hotel until about 3AM. Worst experience I have ever had at an IHG property.
If staff does not feel empowered, or lacks the intestinal fortitude, to remove unruly guests from the building they should expect more reviews like this one.

Rolling the Dice on Staying Here

BởiJim C.

tháng 5 11, 2025

Check-in experience was fine and the property is in good condition. The hotel was filled with kids whose parents apparently don't have a clue as to what was going on. I know for a fact that the front desk received a number of complaints about the level and timing of the noise. If the hotel staff doesn't have the intestinal fortitude to remove problem patrons I suspect they will continue to receive reviews such as this.

Khách sạn đẹp.

ByRed Rover

tháng 4 26, 2025

No problems whatsoever. Had a nice stay. Would recommend and stay again.

Phòng sạch sẽ và nhân viên tuyệt vời

ByAlana

tháng 4 14, 2025

The property was very clean. The manager was very polite, respectful, and professional. The building and rooms were very fresh and clean. The complimentary breakfast was wonderful. The food was fresh and included a nice variety of foods. The breakfast area and dining area were clean and well kept. It was conveniently located by a highway and freeway. The price was reasonable. The only issue would be the additional $50 incidentals fee which could possibly cause an issue for someone on a tight budget since the charge is assessed right away and then refunded.

khách sạn tuyệt vời

ByVacation

tháng 4 03, 2025

We really enjoyed our stay. The staff at the hotel was very helpful and friendly. The room was very clean. I will definitely be coming back.

Great place to stay with hot breakfast.

BySajQ

tháng 4 01, 2025

Great peaceful place to stay with free hot breakfast.

Gross

BởiSteven

tháng 3 30, 2025

This hotel room was not clean by any means. The toilet had urine all over it with toilet paper still in the toilet bowel. You can tell the beds were used, sheets under comforter and pillow cases had makeup marks and black hair everywhere. The worst experience I’ve ever had at a holiday inn. The staff was unfriendly and rude during check-in. And if you have to leave early, don’t plan on having breakfast here, they don’t serve breakfast until 7am.
They have some ridiculous policy charging something like $25/hr after checkout time but no one at the desk when you check out to get a timestamp, just a box to put your key into and hope they get to it before 11.
I recommend a different hotel, even a cheap motel would be a better experience.

King verses queen

ByIscott

tháng 3 25, 2025

I had booked a king room, when i arrived I was given a queen room. I only book king rooms, never a queen. I asked the service desk to switch and he instructed me that no king rooms are available, seemed odd. The hotel did not seem to be that full.

The king beds are more comfortable and match closer to my personnel bed at home, did not sleep well at all.

I also believe I paid more for the king room, did not get my value for sure, little disappointed in the stay.

Scott

Một lần nữa dịch vụ tuyệt vời!

BởiMike

tháng 3 05, 2025

Một lần nữa chúng tôi đã có trải nghiệm tuyệt vời với Holiday Inn Express, Sẽ tiếp tục lưu trú tại Holiday Inn Express trong chuyến du lịch của chúng tôi.